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Summary of QualificationsCustomer Service for Street Address + yearsCandidate's Name  Street Address + yearsEHR, Medical Terminology, Medical Receptionist, ICD -Street Address , CPTMain go-to person due to dependability and validityExceptional team building skills. Proven ability to collaborate with executives.Long term vision coupled with detail orientation.Communication & Professionalism - Customer and employee oriented. Effective and articulate. Savvy in interacting with management staff, clients, vendors, consultants, and subcontractors.Accessible, flexible and energetic,Shop steward for local 1037 CWA,EducationMedical BILLING & CODING: 2022 Uncertified, yetMERCER COUNTY COMMUNITY COLLEGEComputer Information Specialist: 1997Dover Business CollegeBachelor of Arts-Sociology: 1995Jersey City State CollegeProfessional ExperienceDaVita Dialysis 2023 - PresentAdministrative AssistantAdministrative duties such as filing AMAs, H&Ps, Physicians orders, reordering supplies and Other administrative duties.Assisted patients into clinicCustomer serviceNJ Urology through Medix 12/2020-03/2021Billing LiaisonCanceling debtCenlar FSB (Contract) through Sharp Decisions 2020-2021Mortgage Customer Service Call Center ManagerAnswering callers questions about their mortgages,Customer serviceLaw School Admissions Council (Contract) through TRC 2017-2019Administrative Assistant to the SR VP of Technology Products and Technology TeamSupported the SR VP/CTO/CISO, his Chief of Staff and several directors under the SR VP,Managed calendars using outlook, data entry in excel, invoices,Strong organizational skills,Received and screened visitors and telephone calls for the SR VP of Technology Products,Office manager for the team.Reconciled teams expense account reports using excel and travel arrangements,Answered phones, emails and inquiries about anything that was requested of me.Volunteer Red Cross Princeton, NJ 2017 - 2017 Receptionist/Administrative AssistantAnswered phones,Directed people to the blood drawing office,Office management for the office when necessary,Performed Administrative duties using word, excel and power point, as requested.SoNJ DoAS ADDP (Contract) through Radiant Trenton, NJ 2016 - 2017Administrative ClerkDe-escalated customer issues,Customer service,Data entry in excel,Monthly organized and filed the past months deals.SKILLSMS Office 2000-2016 and 365, Customer service, phones and faxes, data entry, time management and more