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Lisa Hutchinson-KeithASSOCIATE PROJECT MANAGEMENT/EXPEDITOREMAIL AVAILABLE PHONE NUMBER AVAILABLE LINKEDIN LINK AVAILABLE EXPERIENCEJuly 2022PresentAssociate Project Manager/Expeditor Ancillary, LPMaintain strong working relationships and communications with internal customers & external vendors to confirm production/shipping schedules, recognizes material problems and assesses for alternatives methods. Works with Demand Analyst & systems while communicating the status of materials with lead times to customer service, engineering, team coordinators, and customers, as needed. November 2021July 2022Associate Customer Representative WayfairResponsible for delivering excellent customer service experiences for the consumer, collaborated with managers of other departments to quickly resolve customer inquiries, and assisted in reporting systems and customer service tracking tools, which aided in identifying customer dissatisfaction trends and enabled the development of strategies to address them. July 2021November 2021Behavioral Associate PBS (Positive Behavior Supports Corporation) Provided direct client care for individuals by utilizing a sequence of intensive teaching and natural environment training. Effectively communicated with parents regarding client progression and recommend at-home activities to supplement for established BCBA coursework. September 2020April 2021Biological Technician/Medical Diagnostic Devices Becton Dickinson Utilize a variance of molecular biology procedures to support research projects, including analysis and preparation of DNA samples from specimens. Collected and analyze experimental data, made certain safety protocols are in compliance with controlled testing environment, and manage storage of sample specimens (COVID-19). Conducted complex lab experiments and develop cell-based models to identify and characterize therapeutic antibodies for infectious diseases such as Covid-19. August 2020April 2021Laboratory Research Associate PharmaronTranscribe detailed reports of research and experiments conducted; delivered reports in electronic data capture systems (EDC) and verbal forms. Handled participants in complex and simple experiments, analyzed data through SPSS, Qualtrics, and Excel, and maintained and operated of various laboratory equipment. GLP, GMP, and HIPAA compliance.June 2019August 2020Fulfillment Associate AmazonPacking customer's order in the appropriate box size with the correct amount of packaging materials, placing items received for inventory in the appropriate locations within the warehouse, and sorting out the customers orders to ensure that all items match, so the packer can forward the orders with no issues. Wrap pallets up and close, move them to the designated area so that associate transports them with a fork lift to the designated loading area.December 2018April 2019Laboratory Shipping Coordinator/Associate ParagonInitiated and implemented multiple project processes to ensure that specimen projects are promptly shipped for standard/expedited specimen orders, responsible for scheduling all couriers for UPS, Fedex, and DHL pick up/delivery schedules, and initiated contact with vendors to research favorable freight rates, resolve discrepancies, and ensure quality service. IATA certified December 2017April 2018Laboratory Assistant University of MarylandWorked with human subjects to collect data regarding the effects of regenerative dysfunctions as it related to stroke patients, maintained the day-to-day functioning of the lab, involving collection and organizing of samples, preserving cultures, growth media, and lab substances/tools, as well as inventory and data entry. Molecular and Bioanalytical processes/procedures was applicable. June 2016November 2017Residential Advisor Department of Juvenile Services (DJS) Supervised the daily activities of over 100 juveniles, ensuring there are no contraband and enforcing the rules of the detention center, monitored door access and security cameras to ensure the safety and security of the facility. Wrote daily reports and maintained a daily log detailing juveniles behavior and other noteworthy activity; trained and prepared to handle emergencies such as altercations, fires and evacuations, to ensure that it is handled calmly by following policy and procedures. July 2008February 2016Parexel InternationalPerform research in a laboratory setting on novel medications with a variance of formulas or solutions; research the effects of different medications on patients and present findings, including the way medication is absorbed and expelled from the body. Organized specimen collection, create protocols and procedures of specimen collection, including departmental training of specimen processes. Maintained SOPs and Good Clinical Practice in compliance with ICH guidelines; monitored subject follow-up during Phase I clinical trials.EDUCATIONJuly 2020September 2022Masters of Science Clinical Psychology Purdue Global University March 2017June 2018Masters of Science Legal Studies Purdue Global University August 2009May 2013Bachelors of Science Criminal Justice University of Baltimore SKILLS Project management Organization Microsoft Office (Outlook, Excel, Word, and PowerPoint) Conflict resolution Team collaboration Cross-functional leadership Data Entry and Management Data analysis Communication Multitasking Clinical Research Laboratory Operations PCR/Cell-Based Assays