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Title Pharmacy Technician Customer Service
Target Location US-TX-Killeen
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Pharmacy Technician/ Customer Service RepKilleen, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLERegistered Pharmacy Technician who supports an overall positive patient experience by accurately and promptly entering, filling and delivering medications. Backed by retail experience, able to process returns, credits and return stocks of medications that have not been dispersed.State of Texas Certified Pharmacy Technician #217898Pays close attention to detail to ensure accuracy and maintain compliant documentationAble to make decisions and implement course of actionWork as part of a team and maintain a professional and positive environmentPromote teamwork through demonstrated behaviors, leadership, and effective communicationGreenway (EHR) Microsoft Office / MS Excel MS Word MS PowerPoint Authorized to work in the US for any employerWork ExperienceSales and Service RepresentativeMarriott International - San Antonio, TXMay 2022 to March 2023 Taking inbound calls regarding reservations that need to be made, modified, and cancellations. Taking inbound calls regarding member status and accounts. Taking inbound calls regarding changing personal information. Pharmacy TechnicianRandall's Pharmacy - Leander, TXOctober 2018 to December 2021Collect patient demographics and perform outbound and inbound callsUse accurate dosage calculations, interpret and fill prescriptions and verify insuranceAdhere to patient confidentiality (HIPAA) regulations and confirm prescriptions are not filled anywhere elseInput codes into the electronic database and enter information on prescription for patientsMaintain clean and organized environment and provide outstanding customer serviceWatch inventory levels, receive and accept shipment orders and restock supplies HomemakerStay-at-Home Parent - Killeen, TXJuly 2017 to October 2018Possessed excellent listening and delegation skillsCoordinated medical care, meals, and social activitiesRemained deadline-oriented and reliable while adjusting priorities and managed time wisely Pharmacy TechnicianHumana Pharmacy - Irving, TXMarch 2017 to June 2017Handled order entry and item entry for valid prescriptionsCommunicated with patients via inbound and outbound callsFollowed HIPAA privacy rules to ensure health information was secure Pharmacy TechnicianWal-Mart Pharmacy - Fort Worth, TXJune 2016 to March 2017Received written prescriptions or refill requests and verified that information was complete and accuratePrepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labelsAnswered telephones and made outbound calls to clients and patientsMaintained proper storage and inventory levelsAssisted customers by answering simple questions, locating items, or referring them to the pharmacist for medication informationResident Care ProviderDaybreak - Fort Worth, TXJune 2015 to June 2016Secured safety of residents and clientsAssisted residents and clients with daily routinesAdministered medication to residents and clients EducationAssociate of Science degree in ManagementUltimate Medical Academy2019Associates of Applied Science in Pharmacy Technician Remington College2016High school diploma or GEDSkills Pharmacy Technician Experience Anatomy Knowledge Medical Office Experience Physiology Knowledge Medical Terminology Medical Billing Order Entry Human Resources Management Typing HIPAA Medical Records Compounding Medications Laboratory Experience ICD-10 Data entry Microsoft Office Computer skillsCertifications and LicensesPharmacy Technician CertificationPTCB CertificationAdditional InformationAccounting * Payroll * Banking Systems * Healthcare Law * HIPAA Compliance * Charting * Filing Processing Co-Payments * Human Resource Management * Organizational Improvements Appointment Scheduling * Insurance Billing Procedures * CMS1450 * UB04 * CMS1500 * Healthcare Claim Cycle Insurance Verification * Interpersonal Professional Communications * Business Office OperationsMedical Office Procedures * Medical Practice Management Systems * Practice Structure Leadership & Management * Medical Terminology * Anatomy & Physiology

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