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Title Customer Service Store Manager
Target Location US-NY-Franklin Square
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Fendale StreetFranklin Square, New York Street Address
PHONE NUMBER AVAILABLE(e) EMAIL AVAILABLEPROFILEHigh-energy, goal and results oriented manager with 20 years of experience in a customer service environment and a track record of performance and sales turnarounds Leadership style includes team motivational techniques, training, and staff development, mentoring and coaching, and individual accountability. Strong organizational and prioritizing skills are used to successfully manage large diverse inventories PROFESSIONAL EXPERIENCEHome Depot Feb 2016  Sept 2023Plumbing associate Maintain outstanding customer service in all interactions Greet customers, solve inquiries, arrange displays, offer information about products, demonstrate features Maintain the store area clean and organizedPetco May 2013-January2016Aquarium Specialist Maintain and oversee all aspects of aquarium and reptile departments Cover for all other departments when needed Assist with customer service issues Maintain Inventory and assist with orders and deliveries Petland Discounts March 1992-February2012Store ManagerOrchestrate all facets of daily operations for a Pet Supply Store with annual sales of approximately $80,000.00 Oversee activities and efforts of 8 sales associates. Train staff in providing excellent customer service Coordinate work and vacation schedules. Arrange coverage for absences. Manage recruiting efforts, including screening resumes, interviewing, and hiring personnel Evaluate staff and deliver constructive performance appraisals. Compensate employees based on corporate guidelines and policies. Address and resolve problems with vendors and suppliers. Ensure inventories are maintained at proper levels and that store displays are in compliance with company guidelines. Oversee the closeout of registers and daily deposits Baldwin Marble & Tile June 1986 - March1952 Local Union 88 Commercial and residential le layerUnited States Navy-Norfolk VA June 1982 - June1986 Stationed on Aircraft Carrier John F Kennedy Engineman 3 Class Petty Officer Diesel MechanicEDUCATIONMartin Van Buren High SchoolAWARDS AND RECOGNITIONSUnited States NavyExpeditionary Medal FY-83 Battenburg CupBattle "E" Efficiency Engineering Red EAdmiral Flatey Memorial AwardGood Conduct AwardPhoenix Award

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