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Medical Assistant & Customer Service ExpertSwartz Creek, MI Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEEnergetic and motivated individual seeking a position where I can utilize my customer service & medical assisting skills for a team who strives for the best patient experience possible. Team player who strives for high quality service and productivity, while still able to work independently. Authorized to work in the US for any employerWork ExperienceMedical AssistantInsight Pain Management - Flint, MISeptember 2023 to PresentEclinicworks EMR training, rooming patients taking vitals, medical history, prescription history, surgical procedures in a timely manner for an extremely busy office. CPR/ACLS/PALS CERTIFIED PhotographerLimitless Photography - Swartz Creek, MIJanuary 2020 to PresentPortrait photography, includes newborn, family and senior pictures. Owner and Sole operator. Starting with camera maintenance, set up, taking the photo, editing and all client communications directly handled.School Sports PhotographerHSP Imaging - Linden, MIApril 2023 to September 2023School sports and dance photographer. High volume with kids age 3 to 18. Photographer/Social Media Manager All American Jewelry Ebay Sales - Burton, MIJanuary 2022 to March 2023Ebay Sales increased 92% in 6 months, custom logo designed and social media ads created to drive sales higher. Research current sales trends to maintain relevant inventory and keywords. Office Communication Manager ManagerAlternative PhotographyJanuary 2021 to December 2021Client communications. All issues and complaints about pictures handled. Scheduling, inventory and camera setup and maintenance.Stylist Manager/Key HolderGlambox BoutiqueApril 2017 to January 2021Medical Assistant Billing/ InsuranceMid Michigan Pain Management - Flint, MIMarch 2013 to April 2017Scheduling Pain ManagementSalon ManagerTropi TanSeptember 2010 to March 2013Key Skills Leadership Customer service Sales Public Relations Customer support Driving Time Management SchedulingEducationCertified Nursing AssistantMott CollegeSeptember 2011Certificate in Medical AssistingRoss Medical Education Center - Flint, MISeptember 2008 to May 2009Swartz Creek High SchoolCertified in Cpr/ACLS/PALSSkills Leadership Customer service Sales Public Relations Customer support Driving Time Management Scheduling Photography Pain Management Time management (10+ years) EHR systems (5 years)Certifications and LicensesCNACPR CertificationACLS CertificationAssessmentsAttention to detail ProficientJuly 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientSales skills ProficientJuly 2022Influencing and negotiating with customersFull results: ProficientAdministrative support professional fit Proficient August 2022Measures the traits that are important for successful administrative support professionals Full results: ProficientProject timeline management ProficientOctober 2021Prioritizing and allocating time to effectively achieve project deliverables Full results: ProficientWork motivation ProficientJuly 2022Level of motivation and discipline applied toward work Full results: ProficientAttention to detail ProficientOctober 2021Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientWork style: Reliability ProficientApril 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientDelivery driver ProficientMarch 2023Interpreting instructions or signs and solving problems Full results: ProficientBusiness math ProficientMay 2023Using basic math to solve problems in a business context Full results: ProficientWork motivation ProficientOctober 2021Level of motivation and discipline applied toward work Full results: ProficientProtecting patient privacy ProficientFebruary 2022Understanding privacy rules and regulations associated with patient records Full results: ProficientWork style: Reliability ProficientOctober 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientSales skills ProficientMarch 2023Influencing and negotiating with customersFull results: ProficientSpreadsheets with Microsoft Excel ProficientApril 2022Knowledge of various Microsoft Excel features, functions, and formulas Full results: ProficientAdministrative assistant/receptionist Proficient April 2022Using basic scheduling and organizational skills in an office setting Full results: ProficientScheduling ProficientJuly 2022Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: ProficientManagement & leadership skills: Impact & influence Proficient May 2023Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: ProficientCleaner fit ProficientMay 2022Measures the traits that are important for successful cleaners Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |