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Address: Phone and Email:Street Address Park Ave. Unit 1203 PHONE NUMBER AVAILABLEDanbury, CT Street Address EMAIL AVAILABLEWork Experience:Project Manager April 2023-July 2023 (Contract)BIC Corporation, Shelton, CT Project Manager for Customer Excellence for all of NAM (North America) Manage and disseminate meeting notes for all OTIF/C-level management calls Produce weekly PowerBI reports utilizing Pivot Tables Produce all Excel Customer Excellence Metrics files via Microsoft Excel Produce all PowerPoint Presentations for C-level senior management Produce all PowerPoint one-pagers for C-level senior management Attend all weekly calls with management including senior management through senior directors and disseminate notes Assess all KPIs for NAM Customer Excellence Introduced new lighter ideas for Flame for Life program that were disseminated to the global lighter teamSupply Chain Analyst September 2022-March 2023Ullman Devices, Ridgefield, CT Manage entire supply chain for Ullman Devices Sole Buyer for all domestic and international suppliers Analyze previous YTD run rates, KPIs, overages/shortages, etc. to plan future forecasts Manage team of customer service and accounting representatives to work in tandem with supply chain operations Run weekly calls with Production and Assistant Production Manager to discuss in-house purchasing needs Identify and remedy any observed bottlenecks in supply chain Report any QC issues to suppliers Expedite/de-expedite and increase/decrease existing POs as needed Use 5S and Six Sigma practices to mitigate profit losses Buyer November 2021-September-2022(Gov. Contract)Imperial Electronic Assembly, Brookfield, CT Sole Buyer for ASML, Advanced Semiconductor Materials Lithography Purchase 3,000+ parts utilizing forecasting/planning skills and strategies depending on the account by analyzing previous part order history/Arriba forecast Manage the companys largest grossing account, their 27 affiliate accounts, and 5 worldwide locations Manage all ECN, PCN, EOL notices and create workarounds where applicable Report on 10 different KPIs to the President, Materials, Manager, Sales Manager, and Operations Manager on a weekly basis Provide workarounds/re-sourcement of parts are stock-out by utilizing brokers and alternate suppliers Expedite, de-expedite, and reduce POs as needed Write up technical action reports when parts become obsoleted and alert the customer Place spot POs as required Attend daily conference calls with customer and supply critical updates Procurement Specialist September 2021-November 2021 (Temp) Miller-Stephenson, Danbury, CT Execute purchase orders utilizing Six Sigma Green Belt and 5S practices Place all POs for stockroom Manage chemical log by entering and tracking lot numbers Report any non-conforming products to QC manager and provide resolution by requesting and completing RMA forms Provide cost savings of over $100,000 per month by investigating new suppliers, LTA options, blanket orders, etc. Conduct monthly business reviews with critical/key suppliers to improve on performance Report back to key members of management on multiple KPIs Write supplier report cards and evaluate/re-evaluate suppliers Renegotiate blanket order costs to drive cost reductions Place all hazardous and non-hazardous chemical orders Senior Buyer, Aerospace Division May 2021-August 2021 (Gov. Contract) Eaton Corporation, Bethel, CTForecast usage and demand for OEM, critical, and non-critical partsSchedule discrete POs, Supplier-Scheduled POs, and LTAs (long term agreements)Renegotiate blanket order costs to drive cost reductionsPlace all hazardous and non-hazardous chemical ordersRun weekly Buyer call with fellow teammates and attend daily SCM and critical vendor callsAnalyze and utilize complex reports to determine shortages and report back to the SCM teamCollaborate with SCM team and create a plan to eliminate or reduce shortagesTrack, expedite, and place RFQs for any critical parts as neededReceive, review, issue, and order parts for the stock roomAnalyze payment terms, freight conditions, etc.Analyze underperforming or stock-out suppliers and research alternative options and create corrective actions to improve performanceUse 5S and 6 Sigma to reduce or eliminate activities that do not add value to the processAttend seminars, workshops, and meetings to ensure the most up to date technical and supervisory skillsEffectively maintain clear, open, and honest communication with all members of the SCM teamEstablish standards for continuous improvementManage vendor warranty claimsUpdate MFGPro (SAP system) dailyMembership Services Supervisor April 2020-October 2020 (Seasonal) BJs Wholesale Club, Brookfield, CTRun department meetings every morning to g over metrics and numbers for our departmentDiscuss and role-play with individuals to increase membershipsManage all customer inquiries regarding new or existing membershipsMaintain counts on all lottery and electronic salesSupervise self-checkout and assist customers when issues ariseExpedite lines during start of COVID-19 to get customer in/out efficientlyCheck online orders and pull items from stock for customer pick-upSchedule all employee breaks for the workdayInventory Manager January 2020-March 2020 (Contractual) Preferred Utilities, Danbury, CTCut work orders for daily manufacturing operationsLiaise with purchasing and operations manager to maintain and update stock room inventory quantitiesCheck order points and calculate purchase quantities based off previous part usage using order points and MOQsManage yearly inventory cycle countsFulfill customer service orders and ensure accurate shipment of goodsRestock and maintain the register assigned for the dayProvide general customer support and assistanceInternational Language Specialist May 2019-August 2019 (Temp.) Cartus Corporation, Danbury, CTSchedule intake calls for senior consultantsSet up self-paced language learning systems for clients on platforms such as Rosetta Stone, Mango, etc.Translate trainer biographies from Spanish to EnglishReview Microsoft PowerPoint presentations for correct language and slide set-upAttach emails and necessary correspondence between consultants and clients into ATLAS systemReview trainer resumes and set up interviews for senior consultants from platforms like Indeed and ZipRecruiterManage the global router box and assign incoming emails to the appropriate contactManage the Cartus Cares giving event for the International Language Solutions team Supply Chain Manager December 2012-May 2018Focus Medical, LLC., Bethel, CTHandle all customer inquiries regarding new machine purchases, part purchases, and repair statusesCreate customer contact records to initiate a work order in the repair queueCreate purchase orders once customer contact record is complete and receive item once it arrives to facilityCreate sales orders and invoices for sales and repair workProcess credit card payments via Chase Gateway OrbitalInitiate payments for vendors via credit card or through QuickBooksLiaise between technicians and C-level executives and customers to handle comments, questions, or concerns/complaintsManage yearly audits by FDA and U.L.Calculate yearly sales numbers by quarter for domestic sales, international sales, repair sales, and part salesCollect and compile files both electronically with pc/MRP system and manually through physical files about previous repair records to assist technicians with work historyCreate serial numbers and file folders containing testing data and specs for each new machineCreate training certificates to ship via UPS to customers once machines were installed and training was completeCreate system travelers for all new machinesFile installation and warranty paperworkHire contracted technicians to send out in the field for service calls outside of ConnecticutEscalate complaints and record them as necessary in the customer complaint folderAble to effectively expedite repairs as necessaryAssemble marketing kits for each new machine purchase and ship to customerOrder all marketing materials for company i.e. brochures, posters, etc.Select marketing campaigns to participate in yearly with Vice President of Sales and Marketing i.e. digital, print, etc.Place bids out to 100+ vendors to provide cost reductions of over $1,000,000 per yearPlace and schedule blanket orders and ensure on-time delivery of parts to meet customer ordersProvide administrative support to C-level executives including corporate travel (flights, hotels, etc.)Plan marketing strategies and handle all aspects of trade show and exhibition needsCreate customer contact records, in-house repair records, sales orders, invoices, RMAs, purchase orders, A/P, and receive/ship packagesFile trademarks and handle FDA and U.L. registrationsHandle all national and international shipping needs via UPS, FEDEX, DHL, and private LTL carriers Director of Event Management September 2010-October 2012 Society of Plastics Engineers, Newtown, CTWrite and negotiate all RFP for 20+ conferences/events per yearManage events, registration, budget reconciliation, and marketing services for 20 domestic and international conferences for over 20,000+ membersCoordinate logistical services for Societys events, including food and beverage, audiovisual equipment, meeting room set-up, hotel room block, billing, and travel arrangementsWrite press releases, advertising, and marketing copy to promote Societys eventsActively sell tradeshow booth spaces and sponsorships for Societys meetings. Exceeded 2011 sales goal of $250KForecasted and generated more profit per event every year by creating new, innovative programs for participantsManage, monitor, and update Societys professional social media pages on Facebook and LinkedInProvide administrative support to C-level executives and executive committeeServe as Staff Liaison to two volunteer-led committees Education:The Pennsylvania State University GPA: 3.41B.S. in Supply Chain Management and Bioevolutionary Psychology Minor in Spanish Language Deans ListSkills: Fluent in Spanish (written, oral and verbal); Highly skilled in Six Sigma, 5S Lean, Microsoft Office, pc/MRP, ERP, SAP, MFGPro, ATLAS, Arriba, Aptean, Intuitive, Sage, M2M, SysPro, and Social Media Platforms Activities:Psi Chi- The National Honor Society in Psychology 2009 - 2010 Spiritus Leoninus Athletic Honor Society 2009 - 2010 Penn State Varsity Tennis Team, Full Scholarship Recipient 2006 - 2010 |