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Click here or scroll down to respond to this candidateCandidate's Name
Cordova, TN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLETO OBTAIN A RESPONSIBLE AND CHALLENGING POSITION IN A COMPANY WHERE I CAN MAXIMIZE SKILLS AND KNOWLEDGE IN SUPPORT SERVICES. I AM EAGER TO UTILIZE MY WORK EXPERIENC AND BEING A VALUABLE ASSEST TO FULFILL A COMPANY'S NEEDS. Willing to relocate to: Tampa, FLAuthorized to work in the US for any employerWork ExperienceMedical Informatics SpecialistOak Street Health Clinic - Memphis, TNOctober 2009 to PresentMedical scribing for providers.Charted medical records using Greenway and CanopyPACKAGE AND RECOVERY AGENTFedEx Services - Olive Branch, MSApril 2016 to December 2020 Efficiently process various shipment orders through effective communication with Customers and Support Team Members via phone and email Effective handling, sorting, scanning, and documentation through data entry process Assign Lost, Claim and Return Packages with researchable clues to the appropriate Customer Support Team Members Handle high value, security risk items, dangerous goods, fraud accounts and controlled substance shipment ordersMachine OperatorNewly Wed Foods - Horn Lake, MSJune 2013 to March 2016 Operated Bottling Machine Bottled and packaged liquids for shipping Packaged dry goods for shipping Operated Forklift Worked on assembly line for 3 years Maintained plant safety by following SQF and PPE rules and regulations Safely maintained activity logs Performed quality checks Trained in GMPs Effectively collaborated with team leads Safely monitored equipmentSTORE MANAGERDollar Tree - Memphis, TNAugust 2008 to June 2013 Oversee Front End Operations which includes promotion and sales, coaching and training of others Confirming daily listings of schedules and breaks Coordinate delivery and inventory shipment Ordered Store Merchandise Billing Managed store and daily cash deposits Managed nightly cash totals Thrived in a highly challenging customer service environment Managed the scheduling, recruiting, hiring and training of new store employees Responsible for staff scheduling Supervised employees to maintain goals to meet corporate objectives Trained and mentored all staff Tracked sales performanceRECEPTIONIST/OFFICE ASSISTANTFamily Foot Care Clinic - Memphis, TNFebruary 2002 to June 2008 Answered multiple phone lines Filing Scheduled Appointments Processed and submitted insurance claims Data entry of Patient Information Assisted with patients in examination roomEducationMaster of Science in Healthcare InformaticsGrand Canyon UniversityAugust 2021 to PresentBachelors of Science in HEALTH STUDIESUniversity of MemphisAugust 2016 to May 2019High school diploma or GEDSkills Data entry (10+ years) Filing (10+ years) 65 wpm (10+ years) Detail oriented (10+ years) Etiquette (10+ years) Microsoft office (10+ years) 10 Key Data Entry5 (5 years) Word Processing (5 years) Multi-line Phone Systems Microsoft Outlook (10+ years) Clerical Experience (10+ years) Administrative Experience (5 years) Typing (10+ years) Writing Skills (10+ years) Research (5 years) Office experience (10+ years) 10 key calculator (10+ years) Microsoft Excel (5 years) English (10+ years) Microsoft Word (10+ years) Six Sigma (Less than 1 year) Medical Records (5 years) Laboratory Experience (3 years) Medical Office Experience (5 years) Medical Terminology (10+ years) HIPAA (5 years) Medical Scheduling (1 year) Manufacturing (10+ years) Management Team management Time management Customer service Warehouse experience OSHA (10+ years) EPA Order picking (5 years) Warehouse distribution (5 years) SAP (5 years) Analysis skills (5 years) Operations management (Less than 1 year) SQL (5 years) Quality inspection (5 years) Quality assurance (5 years) Quality management Order fulfillment Root cause analysis Inventory control Case management EHS Phone Etiquette (10+ years) Medical Coding (5 years) Epic (Less than 1 year) Microsoft Access (5 years) Warehouse management system SAP Warehouse Management SOX Supervising experience Logistics Lean Continuous improvement Forklift Medical billing Purchasing Dispatching Microsoft Powerpoint Supply chain Leadership Shipping & receiving iOS Data collection Windows Computer networking Analytics Medicare Crisis intervention ICD-10 Negotiation Communication skillsCertifications and LicensesMedical Billing CertificationFirst Aid CertificationCPR CertificationForklift CertificationApril 2012 to PresentEpic CertificationAssessmentsProficiency with Microsoft Office: Mail & Calendar (PC) Expert August 2019Using Microsoft Office Mail and Calendar tools to manage workload. Full results: ExpertProficiency with Microsoft Office: Mail & Calendar (Mac) Familiar August 2019Using Microsoft Office Mail and Calendar tools to manage workload. Full results: FamiliarCustomer Focus & Orientation ProficientAugust 2019Responding to customer situations with sensitivity. Full results: ProficientIntermediate Word Processing with Microsoft Word Familiar August 2019Intermediate Word techniques, including the use of formatting, Track Changes, and Comments. Full results: FamiliarTeaching Skills: Elementary Classroom Management Highly Proficient June 2019Promoting learning in an elementary school environment by maintaining classroom order. Full results: Highly ProficientPersonality: Sales Fit Highly ProficientJune 2019Assesses personality traits that are important for sales roles. Full results: Highly ProficientConscientiousness ExpertJanuary 2020Tendency to be well-organized, rule-abiding, and hard-working. Full results: ExpertCustomer focus & orientation FamiliarMay 2021Responding to customer situations with sensitivity Full results: FamiliarScheduling ProficientJanuary 2022Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: ProficientWork motivation ExpertJune 2021Level of motivation and discipline applied toward work Full results: ExpertWork style: Reliability ProficientJanuary 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientWarehouse shift leader FamiliarJune 2022Supervising warehouse staff and maintaining safety and security standards Full results: FamiliarCustomer service ProficientJune 2021Identifying and resolving common customer issuesFull results: ProficientProtecting patient privacy FamiliarMarch 2022Understanding privacy rules and regulations associated with patient records Full results: FamiliarIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationPROFESSIONAL SKILLS: LEADERSHIP, DATA ENTRY, DETAIL ORIENTED, ORGANIZATIONAL, TIME MANAGEMENT, MICROSOFT OFFICE, HANDLING OF CONFIDENTIAL DOCUMENTS, FILING, PHONE ETIQUETTE, GREAT CUSTOMER-RELATIONS BACKGROUND, PERFORM PROFESSIONALISM AT ALL TIMES, TYPE 65 WPM, 10-KEY |
