Candidate Information Name Available: Register for Free Title Fort Mill Loan Processor Target Location US-NC-Charlotte Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Street Address   PHONE NUMBER AVAILABLE EMAIL AVAILABLE:EMAIL AVAILABLEmailto:EMAIL AVAILABLEPROFESSIONAL OBJECTIVETo utilize my communication, problem solving, and decision- making skills in a challenging position with a successful organization that offers unlimited growth opportunities.Professional ExperienceOne Main Financial, Fort Mill, SCCollector II/ Senior Loan ProcessorJan 2021-PresentManages a pipeline of approximately 70 + loans at any given time.Collect and track all documentation and information needed to close loans in a timely fashion.Monitor loans to ensure compliance with all State and Federal regulations.Ensures final terms of loans meet expectations of all parties while turning a profit for company.Interact on a daily basis with clients, financial advisors, Wealth Managements Bankers.Ensured excellent service standards, response efficiently to customer inquiries and maintain high customer satisfaction.Provide appropriate solutions and alternatives within the time limit; handle customer complaints.Process customer accounts and file documents; keep records of customer interactions.Aarons Sales and Lease Charlotte NCAccounts ManagerMay 2019  Dec 2020Resolved Complaints and kept track of all transactions and processes that pertained to the customers desires.Collected and Analyzed date concerning consumer behavior to understand customer needs.Communicated with clients to ensure all of their needs were understood and addressed.Helped customer with emails, phone calls, online reservations and in person meetings.Ensured timely and successful deliveries to customer needs and objectives.Wells Fargo Home Mortgage, Fort Mill, SCMortgage Loan AdjustorMay 2016- January2019Processed, closed, and reviewed compliance on loans, corrected errors to loan packages and system data, and obtained missing information.Verified documentation and credit information, handled insurance claims and premium payment processing, resolved problems regarding documentation issues.Ensured compliance with Investors, Legal. Regulatory or business policies.educationJohnson C. Smith University BBA Business AdministrationReferencesAvailable Upon Request