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Click here or scroll down to respond to this candidateCandidate's Name
Hollywood, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEHighly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.Dedicated Sales professional with history of success achieving customer satisfaction, retention and referrals through continuous provision of top quality service. Blending strong analytical and communication skills to identify and address individual client needs, recommending and effectively promoting products in alignment with preferences. Strategically driving full sales lifecycles, overseeing efforts of teams across high-traffic retail environments. Willing to relocate: AnywhereAuthorized to work in the US for any employerWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceMover/PackerNorth American Moving - Sunrise, FLFebruary 2023 to July 2023Retail Sales AssociateSeminole Hard Rock Casino & Hotel Hollywood - Hollywood, FL June 2022 to July 2023Backroom AssociateWalmart - Philadelphia, PAMay 2021 to April 2022Cage CashierHard Rock International - Hollywood, FLMarch 2020 to March 2021Sales AssociateWalmart - Miami Gardens, FLJune 2018 to December 2019Sales AssociatesPrepared merchandise for sales floor by pricing or tagging. Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.Maintained customer satisfaction while handling Type product returns quickly and professionally. Delivered high level of assistance by locating products and checking store system for merchandise at other sites.Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.Applied security and loss prevention training toward recognizing risks and reducing store theft. Customer Service RepresentativeCustomer Service Representative - Philadelphia, PA March 2018 to December 2019Answered customer telephone calls promptly to avoid on-hold wait times. Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.Educated customers on promotions to enhance sales. Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.Offered advice and assistance to customers, paying attention to special needs or wants. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.Cashier SpecialistDollar Tree - Hallandale Beach, FLJanuary 2018 to December 2018Counted cash in register drawer at beginning and end of shift. Assisted cashier team with resolving problems and maintaining efficiency. Managed special actions such as returns processing and payment reversals for team members. Reviewed and resolved differences between accounting information and cash drawer. Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.Answered questions about store policies and concerns to support positive customer experiences. Assisted customers by answering questions and fulfilling requests. Educated customers on promotions to enhance sales. Quickly and accurately counted drawers at start and end of each shift. Restocked, arranged and organized merchandise in front lanes to drive product sales. Assisted customers with locating and choosing merchandise in any store department. CarverBoston Market - Hollywood, FLFebruary 2017 to December 2017EducationHigh school diplomaSouth Broward High School - Hollywood, FL, USSeptember 2014 to June 2018Skills Food Service FDA regulations Cashiering Customer service Cash Handling (3 years) Warehouse Experience (4 years) (5 years) Call Center (3 years) Pricing Manufacturing Logistics (2 years) Pallet jack Merchandising Load & Unload (4 years) Heavy Lifting (4 years) (1 year) Banking Stocking (5 years) Retail Management Guest Services Retail Sales (5 years) MRP English Loan processing CGMP Analysis Skills Loss Prevention Customer Service (6 years) Restaurant experienceCertifications and LicensesForklift CertificationPresent |
