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Street Address East Thompson Street Home: PHONE NUMBER AVAILABLEPhiladelphia, PA Street Address EMAIL AVAILABLEPlanning / Troubleshooting / Budget & Expense Control / Employee ManagementDedicated Operations Manager with years of industry knowledge in fast-paced trucking company environmentswith as many as Street Address union and non union, company and owner operator drivers.Ability to plan two steps ahead to avoid problems and live within budget for profitability. Good decision maker, using sound logic and a flexible approach to solving problems and finding alternative solutions. Additional experience finding new carriers, securing contracts, and negotiating prices. Computer literate.Managed operations of each company in the black with 96% on-time deliveries.Hired the right people 80%85% of new hires turned into employees with longevity.Professional ExperienceRetired July 27, 2019East Coast Transport, LLC April 2011 July 26, 2019P.O. Box. 168Paulsboro, N.J. 08066PHONE NUMBER AVAILABLEDispatch CoordinatorWork with agents, cover loads, and price quote cover loads and dispatch driversTrack loads from pick up to deliveryJPS Express, Philadelphia, PA April 2008- May 2010Dispatch Manager/Warehouse ManagerDispatch road and local trucks, book loads, sales, load and unload trucksBurlington Motor Express, Burlington, NJ October 2004February 2008General Manager / Manager Resource DevelopmentHired to run operations, negotiate rates, bring on new carriers, and recruit drivers for startup company. Responsible for customer service, dispatch, hiring/firing, drug screening, and implementing new policies. Manage team of 16 (drivers, dispatcher, clerical). Report to the owner.Helped grow company to $3M in three years, landing new carriers and managing to support growth.Rapid Freight, Philadelphia, PA April 2002October 2004Operations ManagerSupervised local dispatcher, linehaul dispatchers, 24x6 dock operations, and customer service. Also responsible for brokering freight, negotiating rates with carriers, and quoting rates to customers.Gemini Traffic Sales, Edison, NJ July 2000March 2002Dispatcher / RouterMade smart, profitable decisions to route local, intermediate, and over-the-road loads in New England, Southwest, Southeast, and West Coast.Changed format of routing paper flow to eliminate paper by using computer technology.P&P Transport, Delair, NJ July 1999July 2000Terminal ManagerDirected responsibilities of operational departments, customer service, and credit and collections.Worked with Driver Relations Department to improve performance in attendance and on-time deliveries.Jevic Transportation, Delanco, NJ October 1988May 1999Operations ManagerStarted as Night Router for Eastern region. Moved to Southeast then West Coast region, gaining knowledge and adding responsibilities over the years. Managed up to 800 drivers, 40 office workers, 10 dispatchers, and 30 dock workers. Worked with billing/pricing departments to give input on cost of pickups and deliveries.Education & TrainingGirard College, Philadelphia, PA General Academic / BusinessAcademy of Advanced Traffic (2-year undergraduate school) CertificationDOT Rules & Regulations TrainingTraining Seminars Quality Control, Managing People, Budgets, Hazardous MaterialsVolunteer Memberships & InterestsAlumni Soccer, Girard College Awarded Most Valuable Player and Lifetime Achievement Award for participating every year since graduation.Philadelphia Phillies Semi-pro / Minor League Player |
