Candidate Information Name Available: Register for Free Title Project Manager Program Management Target Location US-WA-Federal Way Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name
Program Management/Systems Engineering EMAIL AVAILABLE PHONE NUMBER AVAILABLE Candidate's Name  LinkedIn Auburn, WA Street Address
Results-Driven Project Manager with Technical ExpertiseDynamic and accomplished professional specializing in program management, systems design engineering, and administration. Proven success in leading cross-functional teams and managing projects with agility. Adept at implementing Agile, Scrum, and Waterfall methodologies to drive project success. Skilled in planning, monitoring, and delivering IT/datacenter infrastructure projects. Excels in troubleshooting and optimizing solutions. Recognized for driving new product features and enhancing team performance. Proficient in relationship building, Agile engineering, change management, and cross-functional collaboration.ExperienceMicrosoft 03/2006  06/2023Microsoft Amplify Titan AVD - Allyis Inc, Redmond, WA (09/2022  07/2023)Engineering Team Lead/Technical Project ManagerLed a team of Data Analysts, Network Engineers, and Software Developers globally. Conducted sprint planning and maintained user stories for Engineering Team.Scoped and prioritized projects in collaboration with Leadership and Stakeholders.Onboarded Microsoft Delivery Partners to Azure Communication Services.Scoped and delivered cost-saving projects, including a communications routing project saving $400,000 monthly.Successfully migrated and onboarded 1376 Microsoft Enterprise users to Microsoft Azure Communication Services.Scoped and delivered an automation pipeline for Azure Firewalls and delivered visual reports for environment health.Microsoft XBOX Engineering - Robert Half Technology, Seattle, WA (12/2019  04/2022)Gaming Experience Engineer/Systems Engineer Tier 4, Microsoft XBOXManaged 620 test servers and 3300 test consoles in labs across the Microsoft Campus.Oversaw developers lab PCs servicing users worldwide.Built and managed custom gaming machines for Nvidia Corporation game developers worldwide.Led infrastructure projects for performance and scalability improvements.Played a key role in solving blocking issues for customers and managed 4 test labs for Microsoft Xbox.Microsoft Retail Stores Engineering - Bluehawk LLC, Bellevue, WA (10/2015  04/2018)Senior Technical Program Manager, Microsoft Retail Video Wall OperationsLed a team of Video Wall Systems Engineers. Conducted sprint planning and maintained user stories for Video Wall Team.Managed Ticketing System instance and triaged problems for efficient resolution.Updated 850 Windows Video Wall machines without affecting store operations.Spearheaded high-volume projects related to uptime and availability of Video Walls.Microsoft Retail Stores Engineering - Insight Global, Inc., Bellevue, WA (04/2012  10/2015)Senior Systems Engineer/Technical Project Manager Tech 2, Microsoft RetailDesigned customer experiences and fixtures, supported store associates in 85 Full-line and 170 kiosk stores worldwide.Planned Alerton HVAC plans to save energy and hardware costs for Microsoft.Provided T3 support for all machines in full-line and Kiosk retail stores.Designed and engineered elaborate store fixtures and technical customer experiences.Acted as the Incident and Change Management Control Board role for Microsofts Full-line and Kiosk stores.Additional ExperienceMicrosoft PrivacySenior ConsultantMicrosoft Office 365Systems EngineerMicrosoft Global Network ServiesSystems EngineerAreas Of ExpertiseTime managementProject Planning and Scope ManagementPresenting to and communicating with varying levels of Management, Leadership and PartnersStrategic Planning and AnalysisBudgeting and Cost ManagementProject Lifecycle ManagementSoftware Development Life Cycle (SDLC) best practicesRisk Management and MitigationChange ManagementProcurement and Contract ManagementProblem ResolutionProcess ImprovementData Collection and AnalysisTeam Leadership and TrainingConflict ResolutionSolutions Engineering and DesignCloud ArchitectureSystem DesignMigration PlanningTechnical Issue AnalysisDisaster Planning and ReviewSecurity Planning and ReviewInventory ControlAsset ManagementTechnical ProficienciesSoftware: Microsoft Azure, Windows Server, Windows, Exchange, System Center, ADO, TFS, VSO, Visual Studio, Power BI, Active Directory, Azure Active Directory, SharePoint, Office, Project, PowerPoint, Visio, Service Now Ticketing, Hyper-V, VMWare, SketchUp, AutoCAD, SQL, PowerShell, Microsoft DynamicsAudio Visual: Crestron, C-nario, Harmon, Polycom Videoconference Systems, Polk AudioHardware: Alerton HVAC, Creality and MakerBot 3D printers, Dell EMC Isilon SAN, Azure Blade Servers, Niveus Multimedia, Dell Servers, Storage Arrays and Blade Servers, HP Servers and Storage Arrays, IBM/Lenovo, Alienware, Microsoft Surface and Surface HubCertificationsPMEC CertifiedCM132: AMX RMS AdminUser Operations for RMS Enterprise - North AmericaMicrosoft Business Solutions SQL Administrator CertifiedMicrosoft Certified CompuMaster Advanced Troubleshooting Maintaining and Upgrading PCsAPC PowerstruXure CertifiedMicrosoft Business Solutions Solomon System Administrator Certified