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Operations Specialist Resume Frisco, TX
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Title Operations Specialist
Target Location US-TX-Frisco
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Frisco, TX Street Address  | PHONE NUMBER AVAILABLE | EMAIL AVAILABLE | LINKEDIN LINK AVAILABLE

Highly motivated and driven cybersecurity and information assurance professional with a strong educational
background and a range of relevant certifications. Skilled in various aspects of security, data analytics, and network
management, with a passion for protecting and securing sensitive information.

Technical Skills Data Analytics, Wireshark, Penetration Testing, Vulnerability Scanning, Burp Suite, SIEM, Digital
Forensics, OWASP Top 10, MDM, EDR, TCP/UDP, HTTP, Microsoft Office (Word, Excel, PowerPoint), SSH,
Troubleshooting, Helpdesk support, HTML, Ethernet, Router / VoIP / SDN, Threat Modeling, Ethical hacking,
Security Auditing, Incident Detection and Response, DLP, Identity and Access Management.

Work Experience
Boss Rentals, Frisco Tx                                                      Operations Specialist Jan 2021 - Present
   Ensured the consistent delivery of exceptional customer experiences by aligning infrastructure, resource
   allocation, and scope meticulously with our overarching strategic objectives for rental car systems.
   Managed and oversaw the integration of new vehicle models into our expanding fleet, diligently verifying their
   compatibility with existing systems and processes.
   Utilized data-driven insights to formulate strategic recommendations for enhancements and optimizations,
   resulting in a remarkable 15% increase in our bottom line performance.
   Meticulously evaluated and verified hardware components, systematically ensuring their complete compliance
   with precisely defined legal specifications and requirements.
   Led the proposal of improvements to our physical security measures, encompassing access control and
   surveillance systems, designed with the primary objective of fortifying and preserving our critical infrastructure.

Tesla, Fort Worth Tx                                                 Quality Assurance Manager May 2019 - Jan 2021
   Directed and managed the quality assurance department, skillfully orchestrating regular team meetings to align
   with strategic business objectives, thereby enhancing overall operational efficiency.
   Carefully conducted an exhaustive and comprehensive overview of the quality assurance processes, ensuring that
   every vehicle met and adhered to impeccable quality standards.
   Cultivated intensive collaboration with cross-functional teams, working to consistently attain and surpass
   performance targets, ultimately driving our facility into the esteemed top 10% of service providers in Texas.
   Demonstrated proficiency in generating detailed reports and adeptly delivering presentations on quality
   assurance findings, thereby providing invaluable and critical insights to inform strategic decision-making.
   Successfully maintained a secure data management system dedicated to quality control documentation

Education
Bachelor of Science in Cybersecurity and Information Assurance              Western Governors University - June 2023
Certifications Obtained
- CompTIA A+                                   - CompTIA PenTest+                              - ISC2 SSCP
- CompTIA Network+                             - CompTIA CySA+                                 - ITIL 4 Foundation
- CompTIA Security+                            - CompTIA Project+                              - Google IT Support

Projects
Azure Sentinel SIEM
   Created a honeypot in Azure with Sentinel to analyze failed logs and detect potential threats in real time.
   Implemented advanced geodata analysis utilizing an external API to enhance threat detection capabilities,
   thereby fortifying our security infrastructure against emerging risks.
Metasploit Home Lab
   Established a deliberately vulnerable virtual image in VMWare to identify vulnerabilities and exploit security
   weaknesses in a controlled environment.
   Conducted penetration exercises to assess system security and provide recommendations for improvements.

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