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Click here or scroll down to respond to this candidateCandidate's Name
Street Address , US PHONE NUMBER AVAILABLE + EMAIL AVAILABLEPROFESSIONAL SUMMARYam seeking for a higher position in customer service and to further my career in business, while achieving my goals in life. 1 am hardworking,determined, and devoted to perform to my best ability in any task.SKILLS* Claims analysis * Skilled problem solver# POS systems expert # People-orientedClaims reporting systems Motivated team player# Data entry # Detail-oriented# Personable *# Positive and friendlyEDUCATIONMarketing Management and Research - Associate of ArtsCollin College Plano Campus - Plano, TXHigh School - 2011Plano East Senior High - Plano, TXWORK HISTORYMedical Insurance Specialist (Remote) - February, 2023 to August, 2023Superior HealthPlan - Temple, TX+ Kept patient finances, records, and health statuses confidential+ Presented insurance options to customers in a knowledgeable and efficient manner in order to close sales on new policies+ Provided a superior customer experience in order to build a loyal customer baseUnemployment Claims Specialist (Remote) - December, 2020 to November, 2022Questpro Consultants - Hammond, LAInvestigate and analyze claimants documents and make decisions on monetary awarding/denying benefits Arbitrate legal disputes pertaining to government issues and program eligibility Interview claimants to determine eligibility for unemployment insurance benefitsWarehouse Picker - March, 2016 to February, 2020LaborWorks Industrial Staffing Specialists - Houston, TX+ Preparing and completing warehouse orders for delivery or pickup according to schedule* Keep records of completed orders+ Performing warehouse inventory controls and keeping quality standards high for auditsMaintain equipment and report on malfunctionsCustomer Service Specialist - April, 2012 to August, 2015Lowes - Plano, TXListened to customers, answer questions, and help customers find the products they need to complete their projectsEducated customers about promotions to increase salesHandle customer complaints, provide appropriate solutions and alternativesCERTIFICATIONS |
