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PHONE NUMBER AVAILABLE | Email: EMAIL AVAILABLECAREER PROFILE SUMMARYAs an experienced professional with extensive expertise in sales, remote customer service, negotiation, and legal knowledge and production of transactional documents. I am well-equipped to excel with a proven track record in customer service remote or sales/marketing positions. I possess exceptional analytical and communication skills, and a mastery of social media / marketing. My ability to manage multiple tasks while providing exceptional customer service in a real estate, interior design or customer service / sales position, enables me to prioritizes stellar quality, efficiency, and flexibility.
CAREER HIGHLIGHTS Generated $6 million in real estate sales through exceptional customer service skills in a remote work setting. Successfully closed $4.5 million in real estate sales within six months working with impeccable team! Successfully facilitated negotiations with colleagues, HOA s and clients securing successful outcomes for all! Successfully communicated with clients utilizing active listening techniques and strong interpersonal skills, resulting in satisfied clients and successful deals. Interior design acumen priceless! Achieved successful close of transaction with satisfied clients through exceptional problem-solving skills, navigating complex real estate transactions, conducting comprehensive legal research, and analyzing current market reports requiring acute attention to details, team player and pristine work with vendors!KEY SKILLS AND COMPETENCIES
prof Advanced RE Education classes & training LionDesk CRM, RPR and KW Command Keller Williams Ignite and Bold Training Technology Savvy on-going training Time management skills Self-motivated Detail-oriented;
Exemplary Customer service Analytical skills Relationship building Social media marketing Multitasking abilities Negotiation skill Problem-solving WORK EXPERIENCE
Keller Williams Realty of North AtlantaResidential Real Estate Agent / Interior Designer 01/2022 Delivered results-oriented customer service by keeping clients informed of the latest real estate market trends. Prioritized business demands via compassion and assertiveness; project designer for client s home renovations.
Utilized active listening techniques to ensure clear and effective communication promptly resolving conflicts. Demonstrated exceptional analytical skills and the ability to juggle multiple tasks simultaneously;
Possessed 39 years of exemplary documentation skills. Executed a weekly social media marketing plan that incorporated Instagram, Facebook, YouTube, and Twitter. Participated actively in industry training and leadership development opportunities.
eXp Realty of California
Residential Real Estate Agent / Interior Designer 08/2019-1/07/2022 Accomplished a successful $4.5 million in real estate sales within a six-month period. Skillfully reviewed and negotiated all buyer and listing contracts, ensuring meticulous attention to detail. Achieved a noteworthy sales figure of $6.5 million in the year 2021; project designer for client s home updates. Expertly executed social media marketing campaigns, leveraging on-site videos and market updates to boost engagement and visibility.Douglas Elliman of California
Residential Real Estate Agent / Interior Designer 12/2019-08/2019 Leveraged exceptional customer service skills to drive $3 million in sales; project designer for client s home updates. Successfully facilitated negotiations with industry professionals and clients, resulting in closed real estate deals. Conducted comprehensive reviews of sellers' and buyers' contracts to ensure advocating clients' best interests.Keller Williams Realty of Carmel Valley/Del MarResidential Real Estate Agent / Interior Designer 08/2016-08/2019 Demonstrated mastery of customer service to drive $2.5 million in sales, prioritizing customer satisfaction at all times. Built and maintained strong relationships with lenders, keeping abreast of mortgage rate fluctuations and offering informed recommendations to clients. Expertly facilitated negotiations between clients and agents to secure successful outcomes for all parties. Successfully completed Keller Williams' rigorous IGNITE (2x) and BOLD training programss, augmenting both industry knowledge and professional expertise.
Coldwell Banker Residential Brokerage of La Jolla, CAResidential Real Estate Agent / Interior Designer 01/2015-04/2016 Oversaw buyer and seller leads and engaged with potential clients to drive sales. Prioritized lead generation, scheduled consultations, and maintained strong relationships with clients to foster repeat business. Facilitated negotiations between industry professionals and clients to close deals and ensure customer satisfaction. Provided superior customer service in all interactions with clients, agents, and brokers, showcasing strong communication and interpersonal skills.Weil, Gotshal & Manges LLP, Crescent Court, Dallas, TXLegal Assistant / M&A and P&E (31 years as a Legal Asst.) 06/1998-01/2010 Coordinated and managed schedules for four attorneys, scheduling appointments efficiently and on time. Prepared high-quality legal documents for client cases, including pleadings and closing documents. Maintained regular communication with clients, worked independently, utilizing excellent customer service and communication skills to ensure satisfaction throughout the legal process. Conducted comprehensive research for major corporate clients, analyzing annual reports and identifying key board members. Developed and maintained a comprehensive Mergers and Acquisitions (M&A) and Private and Equity (P&E) database, accurately tracking critical closing deadlines. Performed database entry tasks, including bill payments and client file organization and maintenance, with strong attention to detail. EDUCATION BACKGROUND
SMU Dedman School of Law, Dallas, TXLegal Assistant Program: Trial and M&A University of North Texas, Denton, TXArchitecture & Interior Design, Art History University of California, Monterey, CAArchitecture & Interior Design, Art History University of Texas, Austin, TX
Architecture & Interior Design, Art History William B. Travis High School, Austin, TXHigh School DiplomaLICENCE AND CERTIFICATIONS Georgia Real Estate Commission, GA ( GREC )Real Estate License 01/2022-01/2026 California Bureau of Real Estate CA (CABRE / DRE )Real Estate License 01/2015-01/2023 SMU Dedman School of LawCertified Legal Assistant
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