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Title Data Entry Customer Service
Target Location US-SC-Aiken
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Candidate's Name
North Augusta, SC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEDriven and empathetic Certified Phlebotomy Technician experienced in data entry, who utilizes interpersonal communication skills to calm young children and adults during phlebotomy procedures. Prioritizes patients safety and confidentiality while building and successfully maintaining patient rapport by creating a calm and serene atmosphere. Proficient in performing butterfly and straight needle venipuncture blood drawing techniques swiftly and efficiently without compromising quality of care. Experience WorkLicensed Insurance RepresentativeAllstate Insurance - Aiken, SCJanuary 2000 to PresentEnsure that customer inquiries and problems are identified and resolved to promote outstanding customer service.Evaluate prospective customers to determine insurance needs, and calculate eligibility to recommend appropriate coverage options.Conduct telephone appointments, monitor insurance claims, maintain records and handle policy renewals.Encourage sale of insurance policies by developing clientele networks through existing and prospective clients.Pursued new clients through various marketing strategies to grow existing portfolio of policyholders Demonstrate quick thinking, intuitive and resourceful client problem solving skills to analyze customer needs and provide client consultation.Responsible for collecting, depositing, and balancing clients accounts.Apply organization and time management skills when coordinating and responding to inbound telephone and email inquires.Phlebotomist Training/InternshipTender Care Training CenterAiken Regional Medical Center 08/2023-09/2023VenipuncturePre-op Service and Inpatient Care Proper Storage Procedures for specimens Tracking Specimens Practice and performing order of draw Sanitation and Sterilization Practicing HIPAA and OSHA Lab Assistant Biohazard Waste Disposal PPE KnowledgeEducationCertified Phlebotomy TechnicianTender Care Training - Augusta, GA 05/2023High school diplomaSouth Aiken High School - Aiken, SC 06/1994Brewer Insurance School 07/1997 SC Lic#6421976SkillsVenipunctureFinger and Heel Stick,with the correct order of draw. Medical Scheduling Customer Service Phone Etiquette Insurance Sales Data Entry/Computer skills Anatomy Knowledge Opening and closing of office Getting drawn specimens to correct Labs Labelling Lab SpecimensCertifications/LicenseNPA05/10/2023-05/10/2024 CPT# 20-0091Y23American Heart Association BLS04/15/2023-04/15/2025 CPR/AED#PHONE NUMBER AVAILABLEInsurance salesJanuary 2001 to Present SC License#6421976

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