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Click here or scroll down to respond to this candidateSummarySkillsExperienceEducation and TrainingCandidate's Name
2805 64th StreetLubbock, Texas 79413Home: PHONE NUMBER AVAILABLEEMAIL AVAILABLETalented customer service professional bringing more than 30 years of experience helping all types of customers with account and service issues. Able to understand and resolve issues, promote products and maintain strong loyalty. Driven to exceed expectations and contribute expertise to team success.Window software applicationsproficiencyQuality team playerFiles and records managementGovernment relations knowledgeProcessing paymentStaff performance evaluationsDeveloping curriculumCustodial care knowledgeSelf-disciplineRecruiting and trainingTeam leaderVerbal and written communicationFluent In SpanishOctober 2004 toJanuary 2019AT&T CommunicationLubbock, TXTechnical Support RepresentativeIncome calls at a fast pace ran diagnostics on lap tops, tables and Mac computer as well as communication devices.Troubleshooting with customers on the phone to pin point issue with there electronics and get service running properly .Educating customer and easy step how to maintain equipment and walking customers through step by step repair of there PC and Laptops.Follow through each issue ask probing and discover questions to make sure issue does not continue to occurJuly 1998 toOctober 2004Lubbock CountyLubbock, TXDeputy Tax ClerkProcessing information at a high paceTransferring vehicle titles for dealerships and individuals Handling large amounts of money accurately and quickly and uploading deposits to main frame Training replacement clerks and advising on polices and procedure updates Accurately and quickly entering dating at a high pace for accounting purposes 1992 Texas Tech University Health Sciences CenterLubbock, TXcommunicationAssociate of Arts |
