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Gaithersburg, MD 20877 PHONE NUMBER AVAILABLE EMAIL AVAILABLE WWW: Bold ProfileProfessional SummarySkillsMedical terminologyInsurance VerificationMultitasking AbilitiesAttention to DetailTelephonic Customer SupportWork HistoryMedical Secretary 07/2022 to CurrentAbdow Friendship Pediatrics Rockville, MDAnswered telephone calls to offer office information, answer questions, and direct calls to staff. Kept information confidential and followed HIPAA guidelines to maintain patient trust. Organized paperwork such as charts and reports for office and patient needs. Maintained current and accurate medical records for patients. Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.Supported office staff and operational requirements with administrative tasks. Enhanced office productivity by handling high volume of callers per day. Performed various administrative tasks by filing, copying and faxing documents. Dr. Byron Cooper 12/2017 to 06/2022Dr. Byron Cooper Washington, DCRegistered new patients in electronic medical records prior to appointment scheduling. Answered telephone calls to offer office information, answer questions, and direct calls to staff. Kept information confidential and followed HIPAA guidelines to maintain patient trust. Organized paperwork such as charts and reports for office and patient needs. Supported office staff and operational requirements with administrative tasks. Performed various administrative tasks by filing, copying and faxing documents. EducationSecretarial Studies And Office AdministrationPace University - New York, NYCERTIFICATE: Billing 06/2000Sanz School - Silver Spring, MDHigh School Diploma 06/1988Evander Childs H.S. - Bronx, NY |