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ObjectiveSeeking a position with a stable company with high expectations where I can exercise my sound judgment and critical analysis skills, in addition to my expansive knowledge and experience to positively impact the business and its customers.SkillsMulti-Unit ManagementFull Service Restaurant ManagementHealthcare Food Service Management (Hospital & Senior Care)Extensive Knowledge of Modified DietsFront and Back of the House ManagementEmployee Hiring, Training, MentoringBudget Creation and ManagementProven Profit and Loss ResponsibilityInventory, Ordering and Quality ControlExcellent Interpersonal and Customer Service SkillsExtensive Knowledge of Healthcare RegulationsComputer (Microsoft Word, Excel, Outlook, Internet, and Ordering Systems)ServSafe CertifiedSecurity Guard LicenseExperience / AccomplishmentsSonida Living 10/2022  3/2023Director, Dining ServicesManaged front of house and back of house, changed to scratch cooking, cleaned the facility, implemented policy & procedure that wasnt being followed.Single Source 5/2021  10/2022Delivery DriverAllied Security 5/2020  5/2021Security GuardDaybreak Venture 2/2020  4/2020Denton, TXDirector, Dining ServicesManaged front of house and back of house, changed to scratch cooking, cleaned the facility, implemented policy & procedure that wasnt being followed.Allied Security 5/2018  2/2020Security GuardArgyle Independence School District 2015  5/2018Argyle, TexasSubstitute TeacherSubstitute teacher for grades 6th through 12th all subjects.Carrollton Springs 2011  1/2013Carrollton, TexasDirector, Dining ServicesHired to implement kitchen set-up by purchasing supplies, equipment, dinnerware, etc. Set up menu system, ordering system, operational policies & procedure, HACCP procedures. Worked closely with Clinical Dietitian to implement modified diets. Hired and trained employees. Created employee schedules and cleaning schedules. Implemented budgetary controls, catering, and service for patients, staff, and visitors.Lewisville Estates 2010 to 6/2011Lewisville, TexasDirector, Dining ServicesChanged community food service from an institutional heat and serve kitchen to a complete from scratch kitchen. Implemented HACCP procedures from back of house to front of house, and changed service to restaurant style quality service. Reduced staff significantly. Improved catering both in-house and for outside functions. Implemented budgetary controls to reduce labor, supplies, and food costs.Eden Estates 2008 to 2009Bedford, TexasDirector, Dining ServicesIncreased the food quality and service in a restaurant style setting. Enhanced the menus and increased resident satisfaction within the community.Healthcare Services Group 2007 to 2008Ft. Worth, TexasDistrict Manager, Dining ServicesManaged 10 communities. Monitored and supported communities to ensure budgetary goals and healthcare regulations were met and exceeded. Worked closely with the client and the residents to ensure customer satisfaction.Merrill Gardens, LLC 2005 to 2007Ft. Worth, TexasRegional Director, Dining ServicesManaged 18 communities. Implemented "Anytime Dining" which is defined as Formal, Restaurant Style Service where residents could dine anytime during the day. Implemented monthly dining events, display cooking events, and premier dining events. Established daily, weekly, monthly, and quarterly sales goals/forecasts to exceed budget expectations. Ensured cost compliance systems and procedures were in placePanchos Mexican Buffet 2002 - 2004Euless, TexasManagerManaged both front of the house and back of the house operations.Morrison Management Specialists 1988  2001Atlanta, GADirector, Dining ServicesContract service company where I worked for several different hospitals. Each hospital move was a promotion to a larger operation. This position included catering and vending in addition to patient meals and visitor's cafeteria. I increased sales and patient satisfaction at each hospital. In my position, I worked closely with hospital departments, doctors, and Morrison's Leadership.EducationCarson Newman CollegeJefferson City, TennesseeB. S. Degree