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Customer ServiceBurns, TN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE#readytoworkAuthorized to work in the US for any employerWork ExperienceService AssistantDenny's Restaurant - Fairview, TNMay 2019 to February 2020I work in the dish room. Running commercial dishwasher. Running all dishes and putting them up. Take out trash. Clean etcCashier/Customer ServiceFLASH MARKET - Fairview, TNFebruary 2017 to May 2017 Ran register stocked merchandise counted drawer, lottery, and safe at beginning and end of shift cleanedHead CashierPilot Flying J - Fairview, TNJune 2014 to January 2017 Trained new hires on POS system Cashed out drivers via cash, com check, express code, etc. Helped in deli Checked in vendors stocked and cleaned supervised third shiftAssistant to the OwnerCity Lake Cafe - Dickson, TNMarch 2010 to May 2016 Helped in dish room Helped in kitchen Served when needed Assisted in all aspects of catering. Shopping, planning menu, cooking, set up and delivery. Wrote up invoicesEducationHigh school or equivalent in Required, business and commercial foods Dickson County High School - Dickson, TNSeptember 1985 to May 1988High school or equivalentSkills Customer Service (10+ years) Crew Member (8 years) Food Service (4 years) Cashier (4 years) Communications (3 years) Microsoft Excel (5 years) Time Management (8 years) Word (8 years) Sales (3 years) Inventory (Less than 1 year) training (Less than 1 year) Restaurant Experience (6 years) CSR (8 years) Call Center (3 years) Customer Care (8 years) Customer Support (8 years) Menu Planning (4 years) Catering (4 years) POS (3 years) Food Preparation (4 years) Supervising Experience (1 year) Food Safety (2 years) Kitchen Management Experience Culinary Experience Sales Experience Banquet Experience (1 year) Food Production Cooking Management Excel (3 years) Meal Preparation (3 years)AssessmentsSales: Influence & Negotiation Highly Proficient November 2019Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.Full results: Highly ProficientVerbal Communication Highly ProficientNovember 2019Speaking clearly, correctly, and concisely.Full results: Highly ProficientCustomer Service Highly ProficientNovember 2019Identifying and resolving common customer issues.Full results: Highly ProficientAttention to Detail ProficientDecember 2019Identifying differences in materials, following instructions, and detecting details among distracting information.Full results: ProficientRetail Customer Service Highly ProficientDecember 2019Comprehending and responding to retail customer needs. Full results: Highly ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationI enjoy working with the public. I desire to deliver the best possible customer service. I am extremely customer oriented and I want to make the customer glad they chose to stop at our location. |