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Street Address Rachel StPHONE NUMBER AVAILABLErievra.khj@gmailcomSkills ability to collaborate effectively with diverse teams to achieve common goals. Demonstrated proficiency in analyzing complex issues, breaking them down into manageable components, and devising practical solutions. Strategic and critical thinking skills that enable me to evaluate alternatives and make well-informed decisions. Strong written and verbal communication skills for effectively conveying ideas and information to a wide range of audiences. Active listening abilities, allowing for a deeper understanding of others' perspectives and needs.ExperienceMONTH 2019 - PRESENTIncome tax, Dallas - front desk, consultantClient Consultation: Conduct client interviews to gather necessary financial information and documents for tax preparation. Provide bilingual assistance to clients, answering their questions and addressing concerns in their preferred language (e.g., English and Spanish).Tax Preparation: Prepare and file tax returns for clients, ensuring compliance with current tax laws and regulations. Utilize tax software and tools to accurately calculate tax liabilities and deductions.Translation and Interpretation: Translate tax-related documents, forms, and explanations from one language to another.2 Act as an interpreter during client meetings, ensuring clear communication between clients and tax professionals. Tax Planning: Offer tax planning advice to clients, with a focus on minimizing tax liabilities and maximizing refunds. Provide guidance on tax credits, deductions, and incentives. Documentation and Record Keeping: Maintain accurate and organized client files, both in English and the second language, to ensure proper record-keeping and compliance.Client Education: Educate clients on changes in tax laws and regulations, as well as available tax-saving opportunities.Customer Service: Provide exceptional customer service, addressing client inquiries promptly and professionally. Resolve any issues or discrepancies related to tax returns and payments.Team Collaboration: Collaborate with other tax professionals and support staff to ensure a seamless workflow and consistent service delivery. Continuing Education: Stay updated on changes in tax laws and regulations, attending training and seminars to maintain expertise. August 2015 - march 2019Aramark, Copell- cashierEducationMay 2003Irving High School, Irving - high school diplomaAwards3April 2021LicensedTexas Notary |