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| | Click here or scroll down to respond to this candidateCandidate's Name
Salesforce Administrator | Developer
EMAIL AVAILABLE
PHONE NUMBER AVAILABLE
Des Plaines, Illinois, United States
https://LINKEDIN LINK AVAILABLE
Green Card Holder
Summary
I am a Certified Salesforce Administrator and Salesforce Developer with 2+ years of experience in
Information Technology. My expertise includes automating business processes, optimizing data retrieval,
and integrating Salesforce with REST and SOAP APIs. Proficient in SQL, Apex, and JavaScript, I bring
strong problem-solving skills and effective time management. My career combines technical proficiency with
6+ years of real-world sales experience, highlighting my adaptability, methodical approach, and decision-
making abilities. I am a lifelong learner dedicated to embracing change and ensuring data coordination. My
goal is to contribute my skills to drive results in dynamic, value-driven environments.
Professional Experience
AtlantiCare 05/2022 04/2023
Salesforce Developer
Developed and deployed Apex Classes, Triggers, and Test Classes to drive
essential business logic.
Optimized data retrieval with efficient SOQL and SOSL queries within Apex
classes.
Improved performance and governance by optimizing relationship queries and DML
operations.
Implemented queueable and future methods, alongside batch processing, to
ensure adherence to governor limits.
Managed data archiving through Batch Apex and Scheduling for efficient data
maintenance.
Designed and executed Asynchronous Apex, batch jobs, Lightning Flows,
validation rules, approvals, REST, and SOAP APIs, contributing to diverse
functionalities and a 20% user adoption increase.
Delta Airlines 04/2021 03/2022
Salesforce Administrator
Managed Salesforce database, overseeing accounts, contacts, leads,
opportunities, campaigns, public groups, profiles, and roles, ensuring proper user
access hierarchy.
Collaborated with diverse business user groups to gather CRM implementation
requirements.
Developed and deployed Apex Classes, Controller Classes, and Apex Triggers to
meet various application functional needs.
Implemented Formula Fields, Validation Rules, Workflow, and Approvals for
flexibility and functionality within the Salesforce platform.
Created and optimized custom objects, fields, page layouts, tabs, components,
and S-controls to enhance productivity.
Designed and executed reports and dashboards for data-driven decision-making.
Conducted data operations using Data Loader for import/export and ensured data
integrity across Salesforce instances.
Owner, Kerbenbrand 05/2016 04/2021
Managed an online shop with 3500 followers on Instagram, importing goods
from USA, Turkey, and China.
EMAIL AVAILABLE 1/2
Provided 24/7 customer service and personally searched for goods to meet
customers' requirements.
Promoted the shop on Facebook and increased followers from 0 to 3500.
Delivered goods to all regions of Kyrgyzstan.
Searched for goods individually for each customer from 3 different countries.
Office Manager, IberKyrgyz Wealth Group ltd. 05/2016 11/2016
Managed customer service in an IT company, communicating with multinational
customers in four different languages.
Organized meetings with customers and chief director to increase investment and
support the IT sector in regions of Kyrgyzstan.
Increased customer base by 20% during my tenure.
Made over 300 phone calls per month to customers.
Technical Skills
CRM TOOLS: Salesforce.com
Salesforce Technologies: Apex Classes, Test Classes, SOQL, SOSL, Lightning pages( Pages, Components &
Controllers),Asynchronous Apex, S-Controls, Triggers, Custom Objects, Web Services, Validation Rules,
Work Flows, Dashboards, Reports, Sandbox development and Testing.
Languages: SQL, Apex, JavaScript.
WEB TECHNOLOGIES: Web Services, HTML, CSS, JavaScript, Bootstrap,Nimble AMS.
WEB SERVICES: SOAP, JSON, REST.
IDE: Visual Studio Code, Developer Console.
Repository System: Git, GitHub, Bitbucket, Azure Devops.
Project Management tool: Jira, Microsoft Teams.
Methodology: Agile-Scrum.
Soft Skills
Teamwork | Communication | Resilient | Multitasking | Teamwork | Flexibility | Adaptability | Motivation |
Attention to Details | Problem Solving| Strong Time Management.
Certificates
Salesforce Certified Platform Salesforce Certified Salesforce Certified Associate
Developer 1 Administrator
Education
Bachelor's Degree | Simultaneous Interpretation 09/2011 05/2016
Kyrgyz-Turkish Manas University Bishkek, Kyrgyzstan
Languages
| English | Kyrgyz | Turkish | English
EMAIL AVAILABLE 2/2
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