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Title Customer Service Executive Administrative
Target Location US-TX-Fort Worth
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLEOBJECTIVE: Seasoned Executive Administrative professional experienced at working in fast paced environments demanding strong organizational, technical and interpersonal skills seeking an administrative position or be considered for a work at home administrative position where my skills will be fully utilized and further developed into possible office management. PROFILE:Excellent Interpersonal skills, confident and poised in interactions with individuals at all levels readily developing rapport with clients and colleaguesExcellent knowledge of Microsoft Office SuiteExcellent knowledge Internet/IntranetHighly trustworthy, ethical and discreet, committed to superior customer service, both internally and externallyDedicated individual; achieving a reputation for consistently going beyond what is requiredDetail oriented and resourceful in the completion of projects with an ability to multitask and meet strict deadlinesProven ability to collect, consolidate, organize and prioritize business needsExtremely professional telephone etiquette, internal and externalHighly regarded for a proactive attitude and an ability to think laterally, providing ideas and solutionsAdopt a creative approach to problem solving through use of excellent analytical skillsOrganized individual with exceptional follow through capabilities EXPERIENCE:Stealth Integrations, Inc. July 2000  PresentOffice ManagerManager to a staff of 4, including receptionist, AA, filing clerk, and mailroom attendantCoordinate relations between vendors and suppliersCompose e-mailServe as focal point for communications between the sales force and the CEO of Stealth IntegrationsWork heavily with upper management to create graphs and various presentationsProduce daily activity reports for CEO and COOPerform administrative and receptionist relief, coordinating multiple prioritiesResponsible for filing and data archivingSchedule appointments and maintained an accurate and up to date filing systemProvide exemplary services to clients and the publicProvide telephone customer support, investigating and resolving client issuesPerform fast paced activities in a fast paced environmentManage the completion, typing, filing and maintenance of various documentsInterface daily with all levels of managementProcess travel arrangementsCreate/modify presentationsManage supervisor's calendarCreate, modify, gather, and analyze data to complete independent assignments as neededPossess strong organizational skills, excellent telephone etiquette, superior oral and written communication skills, strong ability to multi-task, and strong ability to work with senior executivesPossess strong ability to use tact and good judgement in confidential situations and the ability to interact with all aspects and levels of management.Schedule meetings (update current Issues access database, attend meetings, and document and distributing minutes)Responsible for coordinating and managing all corporate functionsAdditional responsibilities include telephone PBX switch & handset administration: account setup, troubleshooting, programming, integrated voice mail/response, upgrades, and re-initializations of the corporate phone systemVenturi Staffing Partners/JPMorgan Chase Bank November 1998  January 2000 Executive AssistantPrepared and distributed monthly status reportsInterfaced daily with all levels of management and customersCreated, modified, gathered, and analyzed data to complete independent assignments as neededFacilitated the training and orientation of junior staff members providing direction in daily activitiesLiaised with overseas clients, customers and business contacts developing strong business relationshipsPerformed general administrative duties, managing multiple projects and priorities as requiredProvided end-user support for in-house PC based systemsConducted one-on-one training with new and existing employees on the use of software programsResponsible for coordinating and managing all corporate functions, including Holiday functions, lunches, dinners, etc.Scheduled appointments for Upper Management, and maintain an accurate and up to date filing systemProvided exemplary services to clients and the publicGreeted visitors on an as-needed basisProvided telephone support, investigating and resolving client issues, respond to telephone inquiriesPerformed fast paced activities in a fast paced environmentManaged the completion, typing, filing and maintenance of various documents and presentationsPerformed troubleshooting activities in conjunction with hardware technicians for the resolution of issuesSupported the Service Delivery Vice President through the performance of general administrative duties, calendar management, scheduling meetings, travel arrangements, produce expense reports, open and distribute mailTexas Instruments, Inc. November 1987  August 1993 Administrative AssociateInterfaced daily with all phases of upper management of Texas Instruments Defense Systems and Electronics GroupWorked heavily with upper management to create graphs and various presentations for high profile customersPerformed daily secretarial administrative services to the Division Operations Managers of the Defense Systems & Electronics Group, and assisted the Administrative Assistant heavily with upper management on various projectsCreated daily status reportsInterfaced heavily with high profile customers and provided support when neededMaintained monthly safety and health statistics graphs for the Defense Systems & Electronics Group that were posted on bulletin boards throughout the Expressway Site of Texas InstrumentsProduced monthly flyers, brochures and newspaper articles also distributed throughout the Expressway SiteScheduled meetings and processed travel arrangements Software Certifications:Software Level VersionMicrosoft Excel Intermediate 2000, 2003, 2007, 2010, 2013 Microsoft Excel Advanced 2000, 2003, 2007, 2010, 2013 Microsoft Power Point Intermediate 2000, 2003, 2007, 2010, 2013 Microsoft Power Point Advanced 2000, 2003, 2007, 2010, 2013 Microsoft Word Intermediate 2000, 2003, 2007, 2010, 2013 Microsoft Word Advanced 2000, 2003, 2007, 2010, 2013 Microsoft Project Complete 2000, 2003, 2007Microsoft Outlook Complete 2000, 2003, 2007, 2010, 2013 Education:Computer Science Degree Program, Louisiana State University

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