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Title Customer Service Travel Agent
Target Location US-TX-Euless
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE Fort Worth, TX Street Address
SUMMARYHighly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.SKILLSProblem-SolvingInventory AssessmentCoordinating Daily OperationsVerbal and Written CommunicationWork Planning and PrioritizationStaff SupervisionBudget AdherenceDocumentation and ReportingContinuous ImprovementTeam Collaboration and LeadershipSafety ProceduresPerformance MonitoringPurchasing and ProcurementCustomer ServiceComputer SkillsSupply RequisitionWork Order AnalysisMaterials InspectionEXPERIENCEShift Supervisor, Wild Willy's Adventure Zone, March 2021-CurrentElizabeth, COCompleted opening and closing duties to facilitate business operations.Assisted upper management with daily operations to meet standards of service and quality.Collaborated with team members to improve performance and implement training updates.Resolved customer complaints and reported issues to senior management.Taught staff upselling techniques to meet revenue targets.Cultivated performance-based and collaborative culture by recognizing achievements and excellent teamwork.Delegated tasks to employees and monitored activities and task completion.Handled escalated customer concerns and emergencies in absence of manager or supervisor.Checked orders for quality and completeness.Complied with company safety procedures, policies and regulations to promote safe working environment.Logistics Specialist, US Navy, May 2016-April 2019Ft. Worth, TXConducted inventory checks and resolved discrepancies.Worked with team members to improve process integration and flow.Kept deliveries on track and provided timely status updates.Strengthened integrity, developing organization systems for records, reports and agendas.Improved lines of communication between company and customers.Logged, processed and followed up on merchandise authorization shipments in databases.Eliminated process discrepancies, directed budget and personnel by establishing supply/inventory control management functions.Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.Provided product shipment delivery quality control, eliminating downtime to maximize revenue.Processed sales orders and completed bookkeeping, purchasing, tracking and credit application tasks.Evaluated pricing proposals and negotiated optimal rates, schedules and terms.Aided senior leadership with report generation to utilize process improvements.Monitored and organized logistics documents, bills of lading, delivery receipts, packing lists and load tags.Organized and maintained order documentation.EDUCATION AND TRAININGBachelor of ScienceBusiness And Logistics, Colorado Technical University, Colorado Springs CO February 2023Graduated Cum LaudeACTIVITIES AND HONORSMember, Alumni AssociationNavy and Marine Corps Achievement Medal

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