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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Winston-Salem, NC Street Address
SummaryDedicated Home Health Aide skilled in supporting clients with professional communication and superiororganization skills. Advanced knowledge of clerical functions, project support, schedule management and customerservice. Quick learner accomplished in solving problems through critical thinking and handling conflicting prioritieswith concise time management.Skills Client Documentation Compassionate Client Care Behavior Redirection Client Safety and First AidExperienceMount Eagle Health Care Winston-Salem, NC Assisted clients with bathing, dressing and incontinence care.Home Health Aide Cared for patients by assisting with personal hygiene tasks and03/2022 - Current completing basic household chores. Maintained clean and well-organized environment for clienthappiness and safety.Arise Promoted high customer satisfaction by resolving problems withCustomer Service Representative knowledgeable and friendly service.02/2020 - 05/2021 Answered incoming calls and emails, providing frontlinecustomer support or assistance with product and servicetransactions. Remained calm and professional in stressful circumstances andeffectively diffused tense situations. Demonstrated excellent communication skills in resolvingproduct and consumer complaints.Old Town Club Winston-Salem, NC Displayed enthusiasm and knowledge about restaurant's menuAla Cart Server and products.09/2003 - 05/2021 Trained new employees on restaurant procedures and platingtechniques. Greeted customers, answered questions and recommendedspecials to increase profits. Checked with customers to determine satisfaction with meals,promptly taking action to correct problems.Education and TrainingPost University Waterbury, CTBachelor of Science in Business Administration And ManagementExpected in 07/2024 |