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Technology Solutions Account ManagerLINKEDIN LINK AVAILABLEStreet Address Lancaster CircleCumming, GA Street Address EMAIL AVAILABLE C PHONE NUMBER AVAILABLEEXECUTIVE SUMMARYSenior Technology Solutions Account Manager with a 20+ year record executing strategic leadership and contributing to companys growth and profitability. Combined expertise in business development, technology integration, and revenue optimization. Comprehensive understanding of strategic planning, account penetration and expansion strategies, and business justification leading to sustainable long-term stewardship and growth.Mid-Market & Channel Accounts Solution Development & DeliveryBusiness Development, Marketing & Demand Generation Territory & Pipeline ManagementAccount Management & Client Relations Sales Training & StandardizationEXPERIENCE Wann Business Consultants Atlanta, Ga (2018-10/2022)PRIVATE OWNERConsultant work in the Information Technology field. Contract work for UCaaS, SD-WAN, Voice over IP, Telecommunications, CRM, Microsoft Azure, Office 365, Cisco ISE, Fortinet Security.Designing, implementing, integrating and supporting complex UC solutions including Microsoft and Cisco Communications UC solutions.Serving as a subject matter expert (SME) in the specification, design, implementation and support of complex telecommunication systems and networks.Responsible for implementing and supporting collaboration and other telecommunication systems .Some of the customers were Southern Company, Rock Tenn, Floor and Dcor, Healthways, HAVERTYS,And ServiceMaster.EXPERIENCE CDW Atlanta, GA (2016-2018)ACCOUNT EXECUTIVE MEDIUM/LARGE MARKET$10M Book of Business with 12 Accounts. Worked with Inside Sales Team to grow 8% over 2016 in one year. 105% in Revenue Quota Attainment and 86% in Professional Services Attainment. $1M Microsoft Enterprise Agreement with major manufacturing company in Atlanta. Two Cisco ISE Professional Services Engagements totaling $235K in Q1 2018. Strong Security and Unified Communications Background from previous experience. Major South Georgia company takeaway for Telecom Carrier for Office 365, Skype for Business and Microsoft Azure Services in 2017. Strong understanding of how technology enables business to develop strategies and meet objectives. Proficient in selling technology solutions in core competencies of Cloud, Automation, Data Intelligence, Security, Innovation, AI, Datacenter Infrastructure, Networking and Collaboration.EXPERIENCE SPRINT Atlanta, GA (2013-2016)ACCOUNT MANAGER/SOLUTIONS CONSULTANTBusiness and territory development, pipeline management, and marketing technology software solutions toassigned account portfolio. Own and manage full sales cycle from lead generation, building business case and providing after-sale support. Anticipate downstream and future customer needs to deepen account relationship; manage expectations during deployment, and build referral base to strengthen brand.Working with Sprints Data/Telecom Group designing, implementing and through professional services bring a true one stop Partner for our customers. This would include Microsoft UCaaS, Azure, and SD-WAN with two different Partners.Sprints Telecom offering of MPLS, IP and Datacom infrastructure with Partners Cisco, Microsoft and Fortinet coupled with Professional Services was a game changer for the company.Delivery & Delivered 170% of sales quota first year in 2013.Management: Ranked #1 General Business Account Manager, earning Presidents Circle honors.MILITARY UNITED STATES AIR FORCEIT communications and development support. Developed first Local Area Network for 101st Security Depot.Improved communications efficiency with PCs and Word Processing equipment by implementing acousticcouplers for WAN communication. Awarded Air Force Commendation Medal 1983.EDUCATION MERCER UNIVERSITY Atlanta, GAMS in TECHNOLOGY MANAGEMENTSOUTHERN ILLINOIS UNIVERSITY Carbondale, ILBS In OCCUPATIONAL STUDIESNORTHEAST ALABAMA COMMUNITY COLLEGE Rainsville, ALGeneral CourseworkTRAINING AND SKILLSCRM Salesforce.com SPRINT Google Subject Matter ExpertSugarCRMMicrosoft SPRINT Microsoft Subject Matter ExpertSAPOracleSPRINT Workplace as a Service Subject Expert |