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Project Manager Customer Service Resume ...
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Title Project Manager Customer Service
Target Location US-NC-Charlotte
Email Available with paid plan
Phone Available with paid plan
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Phone: PHONE NUMBER AVAILABLE  EMAIL AVAILABLEPROFFESIONAL SUMMARYA highly driven senior-level sales/operations management executive, witha proven track record in driving growth and profits in B2B and commercialenvironments.HIGHLIGHTSStrong Interpersonal communication skillsBudget/expense control  financial planningOrganizational/leadership skills and customer service orientationStrategic planning and logistics managementProgram/project managementRelationship and consultative sales techniquePROFESSIONAL HISTORY2019  2020 Mayhem RoofingProject Manager/Roofing ConsultantManaged residential projects and assured they were completed in a timely manner within budget.Initiated in-person contact with all customers to provide job estimates and provide information on the different products and installation methods.Maintained and created business to business relations with all vendors and clients.Addressed all customer inquiries concerning roofing projects.Implemented a successful repair roofing service to existing and new customers.Responsible for delivery of materials for all roofing projects.2016  2019 Aqua Seal/Carolina Metal SystemsSales ManagerResponsible for maintaining and creating business to business relations with all vendors and commercial clients.Initiated in-person contact with all customers to provide job estimates and provide information on the different products and installation methods.Rectified all customer inquiries concerning roofing projects.Met/surpassed sales goals each month.Responsible for the delivery/distribution for all products state-wide.2015  2016 Dr. Roofs Inc.Project ManagerManaged commercial and residential projects, ranging from large commercial roofing projects to residential home restorations.Initiated in-person contact with all customers to provide job estimates and provide information on the different products and installation methods.Maintain and create business to business relations with all vendors and commercial clients.2006 - 2015 Southeast Tile and FlooringPresident and Head of Business DevelopmentHired, trained and supervised the development of all employees to include: (Sales, Project Managers, Contractors and Administrative).Oversaw all marketing and P&L responsibilities and implemented cross-selling goals to other service lines within the project scope.Maintained and created business to business relations with vendors and clients.2010  2011 Taylors Windows & ScreenDirector of Area SalesHead of sales for the Charleston Area.Coordinated showrooms, which showcased the sales equipment used for marketing and various projects sold by Taylors Windows & Screen.1999 - 2006 Seabrook Island ResortHead Tennis ProfessionalMaintained day to day activities including management of staff, facility, and a full-service club house.Coached and traveled with sectional, national, and world ranked players.Developed an effective junior program for approximately 275 juniors.Director of the Seabrook Island Junior Invitational. Recruited sponsors, players, and volunteers resulting in the largest turn out in the history of the event.EDUCATIONAssociates Degree: Science, Midlands Technical College  Columbia, SCSoftware: Fluent in Xactimate and MSBCERTIFICATIONSLicensed Insurance Adjuster and ProducerHONORS & ACTIVITIESBig Brother Volunteer 2012-2015Ronald McDonald Volunteer 2010-20112002 Inshore Charter Captain of the Year2002 Inshore Fisherman of the YearSouth Carolina All-Star Coach 1999, 2000, 2001City of Charleston Tennis Champion 1999, 2000South Carolina Tennis Champion 1986

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