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Accomplished articulate professional with 20 years experience looking for the opportunity to show my worthFloral City, FL 34436EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceClosing AssistantManatee Title Company LLC - Hernando, FLNovember 2020 to December 2020 Answer incoming calls, take pertinent information and forward to appropriate person or department. Verify information is correct, i.e. Seller, Buyer names, property address etc. Prepare closing documents for all parties. Input / Scan information documents into Cl osiers Choice. Research for any back taxes, judgements, liens, payoffs, etc. Prepare Settlement Statements and adjust information accordingly. Schedule closings with all involved parties. Finalize closings by providing the signed documents, funds, etc to appropriate individuals and inputting information in Closers Choice.Office CoordinatorWalden Woods - Homosassa, FLFebruary 2017 to March 2018Created property listings by preparing documents, taking pictures and creating advertisements Maintained general ledger accounts, approved invoices, ran monthly lot rent payments and made collection calls Completed all closings with Sellers and Buyers Ensured all required documents were distributed to the appropriate departments; Titling company, Corporate Closing department Provided information to potential prospects regarding inquiries received via phone, internet and in- person Addressed residents' needs or problems as they arose Ran aging reports Acted as community manager Processed intake information of potential residents Created and prepared all documents for homes sold or leased Office/ManagerHoney Doo Services - Wilder, KYAugust 2010 to May 2016Prepared quotes and scheduled job crews Approved vendor invoices and posted to correct customer accounts Placed vendor orders Posted invoices, balanced and maintained general ledger accounts Provided complete customer service experience Invoiced customers Resolved problems and concerns in a friendly manner EducationHigh School DiplomaCampbell County High School - Alexandria, KYSkills General Ledger Accounting (10+ years) General Ledger Reconciliation (10+ years) Bank Reconciliation (10+ years) Account Reconciliation (10+ years) Accounts Receivable (10+ years) Accounts Payable (10+ years) Filing (10+ years) Office Management (10+ years) Office Administration (10+ years) Office Equipment (10+ years) Journal Entries (10+ years) Office Experience (10+ years) Office Manager Experience (10+ years) Administrative Experience (10+ years) Administrative Skills (10+ years) Administrative Duties (10+ years) Clerical (10+ years) Clerical Experience (10+ years) Organizational Skills (10+ years) Organizational Management (10+ years) Property Management (10+ years) Property Leasing (10+ years) Community Relations (10+ years) Closing (2 years) Real Estate (5 years) Yardi (2 years) Data Entry (10+ years) Financial Report Writing (5 years) Financial Statement Preparation (10+ years) Pricing (5 years) Fair Housing Regulations (3 years) Yardi Voyager (2 years) Closers Choice (Less than 1 year) Customer service (10+ years) Phone etiquette (10+ years) 10 key calculator (10+ years) Financial Analysis Experienced with Quickbooks and most Microsoft Programs (10+ years) Knowledge of accounting practices and maintaining ledger accounts (10+ years) Proven critical thinking abilities to ensure conflict resolution (10+ years) Microsoft Outlook Project management Bookkeeping (10+ years) Accounting software Time management (10+ years) Microsoft Excel English Microsoft Word Microsoft Office QuickBooks (5 years) GAAP Profit & Loss MTA (5 years) Social media management Computer literacy Computer skills Communication skills (10+ years) Negotiation Landlord-tenant law Accounting Front desk (10+ years) Typing (10+ years)AssessmentsMarketing ProficientMarch 2023Understanding a target audience and how to best communicate with them Full results: ProficientReal estate ProficientOctober 2022Matching listings with specificationsFull results: ProficientWritten communication ProficientOctober 2022Best practices for writing, including grammar, style, clarity, and brevity Full results: ProficientGeneral manager (hospitality) ProficientOctober 2022Solving group scheduling problems and reading and interpreting P&L statements Full results: ProficientBartending ProficientOctober 2022Understanding, pouring, and mixing drink ordersFull results: ProficientAttention to detail ProficientApril 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientAttention to detail ProficientAugust 2021Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientBasic computer skills ProficientOctober 2022Performing basic computer operations and troubleshooting common problems Full results: ProficientSocial media ProficientMarch 2023Knowledge of social media techniques and analytics interpretation Full results: ProficientBasic maintenance and repair ProficientJune 2022Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilitiesFull results: ProficientMedical receptionist skills ProficientOctober 2022Managing physician schedules and maintaining accurate patient records Full results: ProficientManaging accounts in QuickBooks ProficientSeptember 2022Using QuickBooks software to manage business financials Full results: ProficientWork style: Reliability ProficientFebruary 2023Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientWork style: Professionalism ProficientMarch 2022Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: ProficientBusiness math ProficientOctober 2022Using basic math to solve problems in a business context Full results: ProficientFront desk agent (hotel) ProficientOctober 2022Selecting hotel rooms based on requests and identifying errors in hotel data Full results: ProficientManaging accounts in QuickBooks ProficientMarch 2023Using QuickBooks software to manage business financials Full results: ProficientSales skills ProficientMarch 2022Influencing and negotiating with customersFull results: ProficientBookkeeping ProficientMarch 2022Calculating and determining the accuracy of financial data Full results: ProficientFiling & organization ProficientOctober 2022Arranging and managing information or materials using a set of rules Full results: ProficientBuilding relationships for childcare providers Proficient October 2022Building positive and productive relationships with families of children ages 03 Full results: ProficientCustomer service fit ProficientNovember 2022Measures the traits that are important for success for customer service roles Full results: ProficientWork style: Conscientiousness ProficientNovember 2022Tendency to be well-organized, rule-abiding, and hard-working Full results: ProficientAdministrative assistant/receptionist Proficient August 2021Using basic scheduling and organizational skills in an office setting Full results: ProficientCustomer service ProficientSeptember 2020Identifying and resolving common customer issuesFull results: ProficientTeamwork: Interpersonal skills ProficientNovember 2020Responding to challenging team situations at workFull results: ProficientSupervisory skills: Motivating & assessing employees Proficient October 2022Motivating others to achieve objectives and identifying improvements or corrective actions Full results: ProficientOffice manager ProficientAugust 2020Scheduling and budgetingFull results: ProficientManagement & leadership skills: Impact & influence Proficient September 2022Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: ProficientManagement & leadership skills: Planning & execution Proficient June 2022Planning and managing resources to accomplish organizational goals Full results: ProficientCustomer focus & orientation ProficientSeptember 2022Responding to customer situations with sensitivity Full results: ProficientAdministrative support professional fit Proficient August 2020Measures the traits that are important for successful administrative support professionals Full results: ProficientScheduling ProficientMarch 2022Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationWithin my first year in a gated community I sold 21 homes and assisted in over 100 listings and sales of other homes in the community. |