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| | Click here or scroll down to respond to this candidatePatty MilellaStreet Address
Phone: PHONE NUMBER AVAILABLEEMAIL AVAILABLEExperienceSeptember 2018 - PRESENTNorthwest Community Healthcare/Physical Therapy, Palatine, IL - Patient Rehabilitation Access Specialist Provides customer service Ensures patient registration in specific programs, such as rehabilitation or community health Collect patient information such as demographics, and communicate with internal and external partners about information Collecting unpaid balances and co payments on patients accounts over $5,000 a month January 2014 - September 2018Northwest Community hospital Immediate Care, Lake Zurich, IL - Patient Access Specialist The first point of contact when a patient calls or walks into the office Responsible for answering the phone, scheduling appointments, billing, and submitting insurance claims Registering patients for the following: Laboratory,, Urgent Care, X-Ray, Mri, Mammography, Physicals, and Drug ScreensSeptember 2005 - December 2013Northwest Community Hospital Emergency Room, Arlington Heights, IL - Patient Access Specialist Collect and interpret all required demographic, insurance, financial, and clinical data from patients Facilitate patient check in and registration at point of service EducationAugust 1982 - May 1986Elmwood Park High School, Elmwood Park, IL - Diploma Skills Computer Skill in Epic (Computer Software in Healthcare) Bi-lingual speak and write in Italian Customer Service Experience in Healthcare General office equipment, computers, copiers, fax machines, and credit card machines |