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Candidate's Name
Seymour, IN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceProduction AssociateHome Products International - Seymour, INAugust 2022 to May 2023Pack line assembly, press operationCustomer Service RepresentativeContinuum Global Solutions - Salt Lake City, UTOctober 2020 to August 2022Remote Customer Service RepresentativeHandled 50-60 inbound calls per day monitored by a metric system for accuracy and resolution assisting Medicare D members with their medication refills and explaining benefits. Using multiple systems for information in a remote setting in order to provide excellent customer service. Sales/Customer Service RepresentativeTeleperformance - Industry, CAJune 2019 to October 2020Sales and Customer Service Representative for major consumer electronics company. Taking up to 40 calls per day assisting customers with purchases, providing technical support and handling customer service concerns. Used multiple systems to provide excellent customer service in a remote environment.Production AssociateHome Products International - Seymour, INApril 2013 to June 2019Pack line assembly and quality controlEducationAssociate in Medical reimbursement technologyIndiana Business College - Columbus, INApril 2008 to November 2009Skills Cash Handling (7 years) Assembly Warehouse Experience Packaging Quality Assurance Customer service Basic math Negotiation Microsoft Excel Data entry English Software troubleshooting Typing Help Desk Desktop Support Troubleshooting Microsoft Windows Computer literacy Microsoft Office Forklift Customer service Cash handling Assembly Typing Cash register Analysis skills Windows Microsoft Access Software troubleshooting Desktop support Technical support Salesforce Medical terminology Research Quality assuranceAssessmentsForklift safety  ProficientJuly 2020Best practices and safety hazards in forklift operation Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.