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Street Address Collins Avenue, apt. 12 ASurfside, Fl Street Address
Ph. PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEEnthusiastic, loyalSenior Secretary/Manager/Piano teacher/Real Estate AgentWith proven success in FIU College of Arts and Sciences/ ACR Solutions Group, Inc. and dedicationTo Customer SatisfactionSummary of QualificationsService and Management;Highly regarded leadership and training skills;Result-oriented team player with proven capability to help with management of all Print Shop, including Spreadsheets, inventory, purchasing and sale forecasts;Absolute commitment to quality, customer relations and extensive, successfulSenior Secretary/Manager experience with focus in superior customer standards.Professional ExperienceACR Solutions Group, IncManager December 2008-PresentManaging multitask operations in the office;Created, printed and filed quarterly client reports;Ordered office supplies;Maintained inventories;Maintained business calendar;Received and distributed letters, packages, faxes;Scheduled appointments with clients and business associates.Florida International UniversityCollege of Arts and Sciences, Deans OfficeSenior Secretary January 2003-August 2008Managed multitask operations on the front desk:Assisted students and public on the phone and in person with information about advisors, majors, admissions, professors office hours;Prepared and distributed office hours queries each semester, prepared office index cards for the faculty office doors;Prepared new payroll lists for full time and adjunct professors each semester;Created and attached new labels with professors names on the mailboxes each semester;Called each department to the University Park Campus to inquire about TBAs for the upcoming term;Kept the literature display case stocked with current programs information;Maintained the toner cartridges for all machinery in the area;Received and distributed packages and faxes to the professors as they came in;Called each department to the University Park Campus to remind them to send prepared teacher evaluation packets to the BBC department;Ordered supplies, created requisitions, Travel Authorization Request forms;Assisted students and professors with Panthersoft system operations;Scheduled appointments with Dr. Joyce Peterson, Associate Dean of College of Arts & Sciences at BBC, and maintained her calendar.Duplicating Center at University Park Campus, FIUSenior Clerk October 2002-January 2003*attended customers in person and on the telephone, gave estimates, scheduled exam appointments, admitted work orders;* Prepared monthly inventory;* Prepared Spreadsheets with reports for the more than 200 university copies;* Prepared contracts and blanket purchase orders, ordered supplies, controlled delivery and receiving of the work orders;* Organized and flied all the documents;* Worked with Excel, Word, Power Point, on the Internet;* Maintained data for more than 2000 university copy keys, controlled their distributions and maintenance.Print Shop, Biscayne Bay Campus, FIUSenior Clerk September 1993-October 2002Successfully helped to manage daily operations of the busy University Print Shop;Attended customers in person and on the telephone, gave estimates, made exam appointments, admitted work orders;Operated cash register, credit card terminal, postal meter and scale;Helped students to operated copies, took work orders from students and faculty;Prepared Spreadsheet and inventory;Prepared contracts and blanket purchase orders; ordered supplies; controlled delivery and receiving of the work orders;Organized and filed all the documents;Worked with Excel, Word, Power Point, on the Internet;Searched for new vendors.First Nationwide Bank, North Miami BranchTeller August 1992-October 1993Attended customers on the telephone and in person;Prepared 100 deposits and withdrawals, cashiers checks daily;Sold different products;Maintained the stock of all brochures at the branch;Managed drawer with cash and stored it in the safe box at the end of the work day.Shore School, Pre-School Center, North MiamiMusic Teacher July 1991-August 1992Gave group and private piano lessons;Taught children to sing songs, music theory, and to play the piano;Arts and crafts and computer lessons and games.Education1993-2008 Florida International University Bachelor of Liberal Arts, May 2008.1991-1993 Miami Dade College Full course of English, typing.1987-1991 Kiev Teachers University Associate of Arts, Speech Therapist.1985-1987 Kiev Teachers College Associate of Arts, Pre-School Teacher. |