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WORK EXPERIENCE:Leblon Steak House, Hillsdale, NJ May 2022-July 2023Bar Manager / Cocktail Server Managed inventory, employee schedules, and handled customer complaints Ensured staff was following all business standards and regulations Increased sales by upselling add ons and top shelf spirits Obtained revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments to host, and returning change or credit card and signature slip to patrons FL Green Development, Miami, FL July 2022-January 2023 Office Manager Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance Analyzed data related to costs and spending trends to prepare budgets: including extensive review of the monthly P&L as well as audits on long term projects Managed team expansion via marketing for job posts, hosting interviews, and hiring paperwork General office management: Updated licenses, insurance policies, reports as needed, and CEO calendar management including meetings, travel, reservations, etc Operated company phone calls and emails pertaining to the attention of owners and managers RH Aventura, Miami FL July 2020-July 2022Assistant Manager (January 2021-July 2022) Trained workers with proper procedures to enhance professional development and accountability Managed employee schedules and team meetings Monitored inventory and placed orders according to anticipated demand Social Media Management and Marketing (Google, Yelp, Instagram) Instagram of more than 20,000 followers: blog posts, promotions, advertisements, etc Developed loyal and highly satisfied customer base through proactive management Created policies, maintained spreadsheets reflecting employee retention and sales Handled payments, bank deposits, and checksEDUCATION:Johnson & Wales University, Miami FL August 2018-September 2020 MarketingSKILLS:Microsoft Office Suite (Word, Excel, and Powerpoint) Google Drive, Adobe Photoshop, and Booking systems (Booker, Vagaro,Square and Quickbase)