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wr Professional Scrum Master IProfessional SummaryTeam-oriented individual promoting exemplarypresentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leadinghigh-performance teams. Considered expert in prioritizing tasks and optimizing workflows. Highly trained individual knowledgeable in web development technologies andconsidered talented leader. Certified Scrum Master with definitive leadership qualities and strong critical thinking and decision making skills. Dedicated and agile Scrum Master committed to ensuring that teams work inaccordance with established rules, values, processes, and practices. Adept in fostering an environment conducive to productivity and success.Work History2021-06 -CurrentAgile Coach/ConsultantAT&T, Richmond, VAQuickly adapted training plans for client needs,keeping timelines, budgets and desires in mind.Scheduled and taught in class and online courses to increase learning opportunities.Supported productivity increase and business growth through new hire training and mentoring.Prepared and presented supplementary learningmaterial to support structured lessons.Facilitated Scrum framework sprint planning,backlog grooming, daily scrums, sprint reviews and sprint retrospectives.Led sprint reviews and planning meetings to promote full team engagement.Supported team using servant leadership style andContactAddressRichmond, VA, 23224PhonePHONE NUMBER AVAILABLEE-mailEMAIL AVAILABLESkillsStudent rapportExcellentRemote LearningVery GoodGoal-settingVery GoodData organizationVery GoodEmployee trainingExcellentProject implementationVery GoodPublic speakingGoodSoftwareSalesforceExcellentJiraleading by example.Removed obstacles by finding right personnel toadvance tasks and projects.2019-09 -2021-05Agile Scrum Master/AgileCoach/ConsultantUS Cellular Wireless, Roanoke Rapids, NCAssessed each scrum team member's responsibilities and delegated tasks to balance each employee'sworkload.Facilitated Scrum framework sprint planning,backlog grooming, daily scrums, sprint reviews and sprint retrospectives.Led sprint reviews and planning meetings to promote full team engagement.Assisted with internal and external communicationresulting in improved transparency.Assessed Scrum maturity of team and organized andcoached team to higher levels of development.Coached teams in Agile practices and providednecessary training to create positive mindset to Agile methodologies.2017-09 -2019-08Wireless Sales ConsultantWalmart, Roanoke Rapids, NCUpsold customers by recommending accessories andpromotions to increase revenue.Kept customers and other employees up-to-date onlatest devices and technology by performing frequent product demonstrations.Guided customers to quickly locate merchandise inshowroom.Assisted customers in determining cellular phoneneeds by asking open-ended questions, clarifyingadvantages and disadvantages of each product andexplaining products by ratings.Operated product tools, equipment and point of sale terminals.Created inviting environment for customers bymaintaining store organization and cleanliness.Developed strong rapport with customers and created GoodOpusExcellentMicrosoft TeamsExcellentSlackVery Goodpositive impression of business.Education2000-09 -2003-06High School DiplomaMathews High School - Mathews, VA2009-08 -2010-05Associate in BusinessRappahannock Community College - Saluda, VACertificationsProfessional Scrum Master (PSM1) |