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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PH: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLEProfileFriendly and engaging team player and leader able to inspire staff to perform their best. Detail oriented and extensively experienced in food and beverages. A multi-tasker who excels at staff training and recruiting with a track record of inspiring great customer service and guest satisfaction. Regularly exceed sales goals. A master in the art of upselling.With the guests trust and confidence anything is possible.ExperienceGeneral Manager Casa D'Angelo Aspen, Colorado October 2022-August 2023Operate and manage a $6.5 million-dollar restaurant in the heart of Aspen.Responsible for all oversight of kitchen and FOH management and service processes.Bi- weekly payroll for a staff of 50+ employees.Daily invoice processing through TOAST/xtraCHEF/Fintech.Monthly inventory processing.Staff recruitment and training in fine dining service techniques.Responsible for opening and/or closing the restaurant 6 days per week.Train and educate on all safety measures as per Health Department and OHSA standards.Passionate about providing the guest with exceptional service, creating regular visits.Food and Beverage Director Rocky Fork Hunt and Country Club Gahanna, Ohio February 2022-October 2022Operate and oversee all member related Food and Beverage aspects of an exclusive, High End,100-year-old Member Owned Country Club.Manage and train all FOH employees on fine dining techniques.Maintain bi-weekly payroll for a staff of 40+ employees.Responsible for implementing sales techniques in order to reach $2 million in annual sales goals.Create member events, direct and lead staff to precise execution of all planned events held for membership, including elaborate and time-oriented weddings, wine dinners and Chef tables.Train and educate all FOH staff on wine, bourbon and food suggestions to improve member experience.Train and educate on all safety measures as per Health Department and OHSA standards.Approved all orders pertaining to food and beverage stock.Oversee monthly inventory using Excel and Microsoft office software to establish food and beverage costs.General Manager Melt Bar and Grilled Columbus, Ohio March 2021-February 2022Person in charge of overseeing all operational aspects of the restaurant and bar.Maintained weekly payroll processing for 25+ employees.Responsible for helping achieve $3.5 million in annual sales goals.Hired and trained all Assistant Managers, Kitchen Managers and Staff Managers.Approved all orders pertaining to food and beverage stock.Oversee weekly and monthly inventory using COMPEAT software to establish food and beverage costs.Food and Beverage Director The Medallion Country Club Westerville, Ohio July 2013 December 2020Recruit, hire, train, and coach over 50 on hand staff members on customer service skills, food & beverage knowledge, sales, and health & safety standards.Schedule member social events including, wine/bourbon events, weddings, private meal prep and cooking classes for adults and children and monthly activities for members.Organize and direct 20+ corporate Golf outings per season.Manage and delegate responsibilities of secondary management team.Responsible for bi-weekly payroll for salary and hourly employees.Manage a yearly revenue of $2 million dollars generated from membership-based guests.Approve all orders pertaining to food and beverage inventory.Assist and direct the Executive Chef in selecting and approving quarterly menu changes.Oversee monthly inventory in-order to reduce cost of goods.Assistant General Manager Villa milano Banquet and Conference Center September 1999 June 2013Created a cross-training program ensuring FOH staff members were able to perform confidently and effectively in all positions.Coordinated weddings of two hundred (plus) guests throughout entire employment.Provided audio and visual set-up/ troubleshooting.Worked very closely with owners to ensure facility operation was effective and profitable.Operated every aspect of facility required for position and exceeding requirements to generate sales.EducationPublic Relations Major, Psychology Minor Otterbein University 2002High School Diploma Buckeye Valley High School 1997Skills and AbilitiesAccounting & BudgetingProficient with POS systemsExcellent interpersonal and communication skillsPoised under pressureExperienced in all restaurant positionsFun, energetic and personableNon-Profit OrganizationsVice President: Eta Phi Mu Alumni Association.ReferencesBob Gatti Retired Dean of Students Otterbein University PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLETina Milano General Manager The Villa Milano 614-882-2058 Email: EMAIL AVAILABLEMike Zimmer CEO of RZ Marketing PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLEChristopher Bee General Manager Rocky Fork Hunt & Country Club 614-471-7828 EMAIL AVAILABLETo the Hiring Manager,My name is Candidate's Name . I am an experienced, determined team leader. I have spent the last 23 years honing my craft in getting the best out of my employees so that the guest experience is memorable and creates regulars who believe in the brand I represent.The customer service industry is a passion for me. I believe that leading is by example. I feel that providing my staff with the knowledge that they need to succeed is the only way to give them the tools that will make the business successful.I am looking to continue to grow myself in the General Management/Director of Food and Beverage position. I wholeheartedly believe that there are learning opportunities every day that present themselves and it is in these opportunities that true leaders are built.Thank you for your consideration for the position applied to and I look forward to any opportunity to speak with you directly.Cheers,Candidate's Name
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