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Title Customer Service Representative
Target Location US-TX-White Oak
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
SKILLS Complex Problem-Solving Information Services Schedule Creation Superior Communication Skills Client Satisfaction Collaborative Customer Service Best Practices Team Goals Policy and Procedure Adherence Report Preparation Brand RepresentationADDITIONAL INFORMATIONBase Administrator forMuseAir/TranStar Airline Isuccessfully ran the DC-9 type ratingschool and scheduled training for 158Airline Pilots. Fast paced environmentthat required excellent customerservice and communication skills.Team building and a professionaldemeanor to coordinate and workeffectively with all levels of thecorporate industry.Call Center Agent experience withPrimeSource Building Supply. Iworked in a fastpaced environmentwith incoming and outcalls to serviceaccounts for orders for the necessaryproducts and equipment for build outof fast food restaurants.Continuing Education SecretaryCollege of Boca Raton. I worked in afast paced environment in charge ofcollecting tuition payments andscheduling all professors for classes,giving tours of campus to prospectiveEDUCATIONSome College (No Degree) Business AdministrationCameron University, Lawton, OKSome College (No Degree) Business AdministrationRichland College, Dallas, TXSome College (No Degree) CommunicationsMaricopa Community Colleges - Chandler-Gilbert Community College, Chandler, AZSome College (No Degree) CCNACollin County Community College District, Plano, TX PROFESSIONAL SUMMARYHigh-energy Office Administrator with proven leadership, critical thinking and project management abilities gained during 5-year administrative career. Experienced in managing clerical requirements of records and file management. Proficient in office duties and highly professional in delivering quality customer service. Smoothly organize resources to keep teams efficient and achieve daily targets. WORK HISTORYMay 2023 - August 2023Private Summer Nanny Madison Oser, Gladewater, TX Built positive and nurturing environments to support child social and emotional growth.Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.Organized different types of activities to enhance physical and intellectual development.Prepared tasty, healthy meals for children to encourage good eating habits.Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.Coordinated playdates and outings to meet children's physical and social needs.Organized and cleaned home after activities by picking up toys and straightening up play roomBuilt positive and nurturing environments to support child social and emotional growthBalanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skillsOrganized different types of activities to enhance physical and intellectual developmentCONTACTGladewater, TX 75647PHONE NUMBER AVAILABLEEMAIL AVAILABLEstudents, arranging housing, visa,travel, transportation for foreignstudents.HYBRIDIZING IRIS.GARDENINGGardening since early childhoodHybridizing is my passionNovember 2005 - May 2023Private Duty Caregiver PNR Self-employeed, Edmond, OK January 2002 - November 2005Regional Sales Director Umax Technologies Inc, Dallas, TX Monitored progress and documented patient health status changes to keep care team updated Maintained clean, safe, and well-organized patient environment Developed rapport to create safe and trusting environment for care Assisted with dressing guidance, grooming, meal preparation, and medication remindersCleaned house, ran errands, managed laundry, and completed weekly grocery shoppingProvided safe mobility support to help patients move around personal and public spacesTransported individuals to events and activities, medical appointments, and shopping tripsChanged dressings, bandages, and binders to maintain proper healing and sanitary measuresTurned and positioned bedbound patients to prevent bedsores and maintain comfort levelsRecognized and reported abnormalities or changes in patients' health status to case manager. Identified new product opportunities and target customers. Researched customer needs, market trends and competitor activities. Achieved sales goals and service targets by cultivating and securing new customer relationships.Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.Worked closely with product teams to understand customer needs and requirements.Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings. Coordinated full sales operations within assigned region. Built and managed sales funnel using metrics to forecast achievements and measure goals Identified new product opportunities and target customers Researched customer needs, market trends and competitor activities Achieved sales goals and service targets by cultivating and securing new customer relationshipsConnected with prospects through trade shows, cold calling and local- area networkingConsistently serviced accounts to maintain active contacts and continuously promote profitable offerings

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