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Title Customer Service Representative
Target Location US-NJ-Newark
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  South 12th Street,Newark, NJ Street Address
EMAIL AVAILABLE  1PHONE NUMBER AVAILABLEDemonstrate the ability to meet work deadlines with minimal supervision accurately and efficiently with attention to detail and guidelines. I have the ability to work in a multi-task environment, ability to solve problems effectively. I am reliable and flexible. Possess strong interpersonal skills and a great team player to the company I serve. WORK EXPERIENCEPatient Scheduler Coordinator - Visiting Nurse Association Group, West Orange NJ - May 25, 2022 to Present  Triage referrals, schedule nursing, social worker, nutritionist, physical, occupational, speech therapy visits  answer, screen and transfer inbound medical phone calls  general clerical duties including photocopying, fax and mailing  maintain electronic and hard copy filing system  handle requests for information  resolve clinical problems and inquiries via nurses, supervisors and managers.Hospice Customer Service Representative - Visiting Nurse Service of New York  New York  May 30, 2017 to Dec 24, 2021 answer, screen and transfer inbound medical phone calls  general clerical duties including photocopying, fax and mailing  maintain electronic and hard copy filing system  handle requests for information  resolve clinical problems and inquiries via nurses, supervisors and managers.Direct Care Specialist YAI - Brooklyn, NY - January 2014 to November 2016  Appointment scheduler, data entry clerk, receptionist  Facilitated skills to improve development and community integration to individuals with disabilities.  Maintained records and prepared detailed reports of individuals daily activities, goals and progress  Participated in the development of IEP/ISP objectives and documenting consumer progressSeasonal Parks Enforcement Patrol Officer (Security) City of New York Department of Parks & Recreation, Brooklyn, NY - September 2013 to January 2014  Verified identification  Validated membership cards by operating computer database  Educated patrons with information about center programsAdministrative Assistant New Jersey Career Institute - Newark, NJ - March 2011 to August 2013  Greeted clients, answered inquiries, scheduled appointments for clients and staff  Organized all incoming/outgoing mail, distribution of internal memos and notices  Prepared, Organized and Designed business proposals, business plans and fundraisers events Residential Specialist Participant/Medication Technician United Cerebral Palsy - Brooklyn, NY - July 2011 to January 2012  Attended compliance staff /corporate meetings to ensure safety and OPWDD regulations  Distributed and maintained medication within residence  Maintained records of patient care, condition, progress to report with RN  Monitored patient's pulse, temperature, and respiration (vitals)Home Health Aide/Companion, Home Instead Senior Care, Levittown, PA 03/10-01/12 Home Health Aide/Companion, Comforcare Senior Care, Ewing, NJ 12/08-01/10 Source One Employment, Lawrenceville, NJ 01/05-12/08 File Clerk Manager/Front Desk, Marine Park Radiology, Brooklyn, NY 06/01-03/05 Insurance verification and pre-certifications/Authorizations for medical procedures EDUCATIONSOFT SKILLS  Microsoft Office: Word, Excel, PowerPoint & Outlook  EMR, Medical Manager, EPIC and Centricity, Project Management, CMIC programs  Type 50 wpm CERTIFICATIONS NYS HHA Certification, CPR Certified, Medication Technician, High School Diploma New York Technical College, Medgar Evers College-Associate Degree

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