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Title Customer Service Human Resources
Target Location US-NY-Brooklyn
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address   PHONE NUMBER AVAILABLE EMAIL AVAILABLEEXPERIENCEAmbassador New York, NYPorter/Kitchen Aide 06/2016-PresentMaintain smooth operations and delivery of meals and kitchen sanitationInspect kitchen to observe food preparation, food appearance and cleanliness of production and service areaSweep and mop a residential womens facilityReplenish necessities in the restrooms and dispose of trashServe meals to the residents on a daily basisCUCS Consumer Advisory Board New York, NYBoard Member 06/2013-PresentProvide recommendations on how to improve consumer and service provider relationsAttend monthly meetings to collaborate with other advisory members to streamline servicesEncourage engagement from consumers in the communityNYC Human Resources Administration Bronx, NYReceptionist/ Clerical Aide 06/2009- 07/2015Assisted with daily scanning, filing and organizingResponsible for mail deliveries, opening, sorting and distributing correspondences to appropriate recipientsProvided general office support as needed, worked closely with supervisor to ensure smooth operation of office and provided customer service to clientsUniversal SurveyNew York, NYInterviewer08/2013- 01/2014Greeted customers via telephone calls to conduct surveys related to a variety of topicsDelivered friendly customer service to survey participantsMaintained and submitted records of participant responses and report to shift supervisor nightlyNYC Dept. of Parks & RecreationQueens, NYSeasonal Park Aide06/2010- 01/2011Performed exterior maintenance duties throughout several parks and playgrounds throughout the five boroughsEnsured all park policies and procedures were followed daily to guarantee safety at all timesPainted park structures and reported any and all vandalism to direct supervisorNew York City Housing AuthorityBrooklyn, NYCommunity Assistant/Case Worker07/1999- 05/2005Supported management and social service staff in a collaborative effort to provided services to tenantsConducted client interviews and assessments, managed a caseload of diverse individuals with a wide range of specific needs; both immediate and long-termReported client progress, concerns to facilitate the highest quality of outcomesEDUCATION & CERIFICATIONSNarcan Certified-NYC- November 2017Food Handlers Certificate-NYC - July 2016Pacific High School, Brooklyn NY  HS Diploma

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