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Title Delivery Driver Data Analyst
Target Location US-TX-Irving
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Candidate's Name
EDUCATIONStreet Address .288.2542 https://www.linkedin.com/in/Candidate's Name Street Address /The University of Texas, Arlington Arlington, TX, USA Master of Science, Business Analytics Aug Street Address - Dec2023 Mumbai University Mumbai, MH, IndiaBachelors in Commerce Aug Street Address   June 2021TECHNICAL SKILLSLanguages/Tools: Agile Methodology Work Breakdown Structure, MySQL, Waterfall, SharePoint, MS Office, Python, SQL, Advanced Microsoft Excel, Access, Tableau, PowerBI PM Skills: Visio, Teams, UI Design, Marketing KPIs, Product Strategies, PowerPoint, Adobe InDesign, Scrum/ Kanban Methodology, Adobe InDesign, Illustrator, Cross-Functional Leadership. WORK EXPERIENCESOTC Travel Ltd, Mumbai, India Feb 2020  June 2021 Business Data Analyst Intern Leveraged strong communication/negotiation skills while collaborating with cross-functional teams and external partners, fostering collaborative relationships, and enhancing project outcomes. Led cross-functional teams to consistently deliver projects, achieving a 20% improvement in project delivery timelines and an increase in delivery driver efficiency. Utilized problem-solving skills to resolve challenges, resulting in a 12% reduction in operational bottlenecks and improving customer experience by optimizing delivery driver scheduling. Created custom reports/ dashboards in MS Access and implemented Lean principles and DMAIC methodology, reducing operational costs by 15% and streamlining data retrieval. Created SQL-powered logistics dashboard in Tableau to analyze customer care agent KPIs and enabled strategic workforce management decisions by leadership. Royal Tours Pvt Ltd., Mumbai, India Jan 2018  Jan 2020 Product Analyst Intern Improvised operational efficiency for sourcing, procurement, and vendor management by analyzing bottlenecks to deliver speedy resolutions - resulting in 15% on-time product delivery. Engineered a solution to automate Net Promoter Score (NPS) survey delivery; owned complete product lifecycle including vision, development, roadmap, MVP, rollout strategy & final launch. Established business metrics, and KPIs, conducted sprints within a scrum model, supported LEAN methodology strategies, including formulas and pivot tables, and created product requirement documents for a CRM. Utilized PM tools, and advanced Excel skills including VBA, pivot tables, array functions, power pivots, statistical modeling, and MS Office tools to present data, with expertise in product management lifecycles Leveraged Agile/Scrum/KANBAN methodologies, driving efficient organization and time management skills, contributing to a 20% increase in project efficiency and industry alignment. Exhibited excellent written and verbal communication skills, and strong analytical and organizational skills, and ensured adaptability in prioritization, and decision-making, resulting in a 20% satisfaction rate in deliverables. UNIVERSITY LEADERSHIPThe University of Texas at Arlington Jan 2023  May 2020 Resident Assistant Organized and executed monthly educational and social events, fostering community engagement among 350 residents, resulting in a 20% increase in resident participation and positive feedback. Promoted inclusivity and diversity within the residence hall by organizing cultural awareness events, leading to a 25% increase in cross-cultural interactions and facilitating communication. Microsoft Learn Student Ambassador  Successfully nominated as MLSA, and Empowered students with opportunities to collaborate and resources for advancement. Women In Product (Chapter Dallas)  Moderated a panel discussion as a part of Women in Product as we navigated through topics such as networking, interviewing, and product management. PROJECTSETL for COVID-19 Analysis Extracted raw data from multiple CSV files using Python, cleaned and transformed the data using Python libraries such as SQL alchemy and pandas to generate analysis-ready data, and further loaded the data into the Snowflake Warehouse. Visualized the data from the Warehouse to provide insights related to COVID-19 vaccines.

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