| | | 20,000+ Fresh Resumes Monthly | |
|
|
| | Related Resumes Team Lead Customer Service sales upgrades Janesville, WI Customer Service Data Entry Rockford, IL Teacher, Curriculum Designer, Customer Service, Equestrian, Writ Beaver Dam, WI Customer Service Social Media Woodstock, IL Customer Service Environmental Services Middleton, WI Maintenance Manager Customer Service Cottage Grove, WI Bilingual, Customer Service, communication skills, time manageme McHenry, IL |
|
Click here or scroll down to respond to this candidateJPCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Edgerton, WI Street Address
Well organized, people-focused, and ambitious professional with extensive experience providing rst-rate assistance and administrative support to sta and clients. Adept in calendar, itinerary, le, and database management, with demonstrated capacity to prioritize multiple administrative tasks to ensure fulllment of duties within established deadlines.Highly-motivated employee with desire to learn and take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working eectively unsupervised and quickly mastering new skills. Oce AdministrationCalendar ManagementCorrespondence ManagementReporting & SchedulingFile & Account ManagementInventory & Oce MaintenanceOce CoordinationDatabase ManagementClient & Supplier RelationsCustomer RelationsExperience in LeadershipCustomer RetentionClient ServiceTerritory SalesCustomer ServiceOn-Site Product DemonstrationsSta TrainingAudience EngagementSta Training and MotivationTeam Member MotivationBrand BuildingWorkplace SafetyQuality AssuranceEquipment OperationSafety ComplianceMachinery OperationQuality ControlManufacturingShipping and LabelingTeamwork and CollaborationAssembly and ProductionAttention to DetailStrong Work EthicProblem-SolvingSSI Technologies Janesville, WISpecialist Operator 206/2021 - CurrentMet requirements of a Certied Operator within the rst 90 days of employment in sub assemblyPromoted to Specialist 1 in January of 2022Perform 12 or more work center functions while completing assigned tasks per work/line lead instructionsAchieve a 100% quality build parts and metric goals Achieve productivity goals on each operation daily at rate while performing quality alerts and taking safety precautions without any absencesActively adhering to environmental policies to make an impact globally while communicating issues to the appropriate source Use Plex software in heater module sub divisionProvide thorough training to new hires on software and work center functions utilizing personal skill set and practical knowledge SummarySkillsExperienceContinue to support existing team members with questions that arise during production.Skaalen Heights Stoughton, WIUniversal Caregiver08/2018 - 06/2021Dress, bathe, feed, and administer medication to care home residents Assist residents with mobility devices and using toilet facilities Perform housekeeping and fulll laundry duties to facilitate compliance with health and safety regulations in living environments Conrm to uphold knowledge of residential areas and safety protocols in case of emergency situationsMaintain resident databases by recording information to update personal and medical recordsAdvanced expertise and capabilities of new hires by providing thorough training on daily procedures and medical administration Eectively trained new team members by utilizing personal skills and industry expertise to ensure reduction of risks associated with medical administration.Stoughton Meadows Stoughton, WIResidential Care Assistant07/2017 - 08/2018Collaborated with sta members to assist residents with preparing for the day ahead and upholding personal appearancesSupported kitchen sta by preparing and serving meals, drinks, and snacksPerformed housekeeping duties including laundry and light cleaning tasks in resident rooms.Communicated eectively with families regarding care plans for their loved ones.Maintained cleanliness of common areas such as hallways, dining room, lobby area.Reported any changes in condition or behavior of patients to supervisors immediately.Provided emotional support and encouragement to those suering from loneliness or depression.Communicated with residents utilizing aable approaches to build and maintain relationshipsSpearheaded fulllment of care duties for 39 individuals to ensure residents received eective support within daily workows. Monitored vital signs of patients and reported any changes to the supervisor or nurse on duty.Administered medications as prescribed by physician and documented accordingly.Digestive Health Center DeKalb, ILMedical Administrative Assistant06/2012 - 10/2013Acted as point-of-contact for greeting guests and vendors and requested reasons for visits to direct individuals to precise departments Consulted with clients to address enquiries and set up appointments Sorted electronic system, scanned documents, designed spreadsheets, and coordinated les to facilitate easy access for future requirements Drafted and proofread reports and correspondence by reviewing information in physician notesDeveloped solutions to billing issues by partnering and engaging with private insurance providers.Reduced company expenditure by fullling duties for two separate roles within oce.Veried insurance coverage and collected copayments. Entered patient demographic information into the Electronic Health Records system.Maintained a ling system for patient records and physician orders. Processed referrals from primary care physicians and specialists as needed. Assisted with scheduling diagnostic tests such as Endoscopy, Colonoscopy, scans., when requested by the physician.Dr. Jehangir Mistry Sycamore, ILOce Manager03/2008 - 05/2012Performed with minimal supervision to welcome visitors and address in-person and telephone inquiriesLiaised with sta members to promptly coordinate travel arrangements Upheld organization of front desk and reception areas to improve service experiences and satisfaction of clientsCommunicated with sta to receive instruction to copy and fax documents accurately, while maintaining compliance with condentiality protocols Operated MediSystem to check patient eligibility for requested services Interviewed potential sta to determine candidate suitability and trained new hires to ensure understanding of procedures, protocols, and duties Increased revenue by administering collection calls to remind patients of overdue invoices and timely billing to insurance companies Expedited workplace procedures by transitioning to utilize paperless scheduling within daily oce operations.Lincare Home Respiratory Janesville, WICenter Manager01/2002 - 08/2008Advanced from the position of Customer Service Representative to Medical Sales Representative and then to Center ManagerEnlarged company service areas by directing cold calls to establish business rapports with physician oces, care facilities, and hospitals Prepared meeting outlines and followed up on discussions while acting as Center ManagerMonitored and organized replenishment for advanced and marketing materialsConducted regular sta meetings to ensure all personnel were properly trained on policies and procedures.Established customer service standards for the center and monitored performance of sta against those standards.Provided guidance to team members on how to handle dicult customer situations while maintaining excellent customer service levels. Recruited new employees by conducting interviews and orientations for new hires.Maintained accurate records of employee attendance, payroll information and other administrative tasks related to personnel management. Monitored stock levels at the center in order to determine when additional supplies or products should be ordered from vendors. Reviewed customer surveys on a regular basis in order to identify areas where improvements could be made.Concordia University Mequon, WIBachelor of Arts in Healthcare Management & Human Resources 01/2019Elgin Community College Elgin, ILAssociates Degree in Volunteer Experience or Leadership 01/2013Education and TrainingCompleted continuing education in CosmetologyHair Professionals Career College Inc Sycamore, IL Illinois Cosmetology License in CosmetologyChromosome Disorder Outreach, Inc., Member, Spring 2019 Unique Rare Chromosome Disorder Support Group, Member, Member, Winter 2018 PageCum Laude- Concordia UniversityActivities and Honors |
