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Lake Worth, FL PHONE NUMBER AVAILABLE EMAIL AVAILABLERETAIL SALES MANAGER, offering over 20 years of experience leading operational procedures, specializing in cell phone technology, internet, and streaming services. Received multiple Employee of the Month awards from suppliers and carriers.CORE STRENGTHSRetail SalesInventory ManagementEmployee Training, SupervisionQuality Relationship DevelopmentOrganizational LeadershipMerchandise Display CreationData Entry MaintenancePlanning, ExecutionRecruiting, HiringEmployee EvaluationsMicrosoft Word, Excel, PowerPoint, Opus, Omni, RQ4, Outlook, Android, IOS, WindowsSpanish FluencyMeticulously OrganizedEMPLOYMENTSAMSUNG EXPERIENCE CONSULTANT I Samsung, West Palm Beach 2022-PresentTrain retail staff on Samsung product and be on hand for sales support.Partner with Authorized dealer to execute promotions and move Samsung productRETAIL SALES MANAGER AT&T, Boca Raton, FL 2020-2022Recipient of 100% positive customer reviews through team member interaction.Managed the operations to increase sales and grow business in a previously slow locationAssisted with recruiting, orienting, training, and supervising employees to ensure successMaintained employee schedules, reviewed timesheets, and submitted payrollConducted inventory counts to place orders and verify salesAchieved needed results to accomplish sales goals and targetsOversaw and ensured compliance of established company policies for all staffMonitored and reviewed staff performance and led by example in all aspectsPlanned in-store and off-site special eventsRETAIL SALES MANAGER Wireless Advocates, Boca Raton, FL 2017-2020Implemented new sales techniques and behaviors to develop a much larger customer base of Costco customers for Wireless AdvocatesAchieved and surpassed sales goals for the cellular business of CostcoAssisted with recruiting, orienting and supervising employeesPRESIDENT Smart Communications, Boca Raton, FL 1997-2016Created successful retail business from the ground up by increasing sales from zero to $950,00.00 per yearManaged inventory, supplies, operations, and employees while servicing customers, 7 days per weekFacilitated service plans for AT&T, Verizon, Sprint PCS, T-Mobile, Boost, and Metro PCSOffered a vast array of state-of-the-art products which included iPhones, Samsung, Nokia, LG, BlackBerry, HTC, Motorola, Bluetooth, HotspotSpecialized in Prepaid No Contract Cellular services and recognized by Sun Sentinel newspaper for BEST CELLULAR DEALER 2012EDUCATIONBachelors Degree Philosophy and Eastern Religions, York University, Toronto, Ontario, CanadaDiploma Business Administration, Seneca College, Toronto, Canada |