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Title Customer Service Front End
Target Location US-NY-Rochester
Email Available with paid plan
Phone Available with paid plan
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Cell: PHONE NUMBER AVAILABLE- EMAIL AVAILABLEProfessional Summary-Highly enthusiastic customer service professional with 10 years client interface experience. Patient focused front end associate with a solid understanding of the dynamics of easy dental, electronic claiming and responsible for patient intake. Enthusiastic customer service/dental receptionist representative with in-depth knowledge of billing, scheduling, answering phones, dealing with insurance companies, making appointments and account management and training. Skill Highlights Strong organizational skills Taking and Developing x-rays Oral Surgery Assisting General Dentistry Assisting Setting procedure trays Cleaning and autoclaving instruments Submitting Insurance Claims Going over post operative care Collecting payments Dual trained Eaglesoft trained Inventory and OrderingWork ExperienceFront end server June 2009 to February 2013 Gunsmoke Family Restaurant- Caledonia, NY Office manager February 2013 to January 2017 Dr. Bhagwan Dass Rochester, NY I am currently familiar with Easy Dental by Schien Dental, I deal with electronic claims daily, I answer all phones, make appointments, sterilize instruments, pour models, I do all scheduling and billing.Oral Surgeon Assistant February 2017- May 2018 Dr. Andrew Steinhilber- Lakeville NY Front office/ Lead Dental Assistant May2018- Current Edgeview Dental- Rochester NY Education and TrainingHigh School Diploma : Caledonia Mumford 2011EMT- Basic Certified May 2015CPR Certified January 2015

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