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Click here or scroll down to respond to this candidateCandidate's Name
Home: PHONE NUMBER AVAILABLE e-mail: EMAIL AVAILABLEMy experience and solid record of achievement would make me an ideal candidate with your Company, very comfortable wearing various hats, and also have the computer, recruiting, Human Resource skills.Corporate Managerial and Administrative experience with Customer Service, Direct Sales, Retail & Wholesale Sales, Leasing & Contract Negotiations, Major Accounts and Marketing Product Management, Credit & Collections, Chargebacks, Recruiting.As my attached resume indicates as follows, I have successfully managed Retail Offices, and Customer Service - Customer Care. Manage administrative and technical staff and sales. My experience includes: Hiring, Recruiting talented candidates has always been in my job description and also Evaluating, Methods and Procedures, Drafting Proposals and Contracts, Training and Developmental Support, Vendor Negotiations, Inventory Management, Rental Programs, Audits, A/P, A/R, P/L, Budgets, EDI, POS System, Oreo, Product Fulfillment, Credit Verification, Credit and Collections, Travel Arrangements, Employee Evaluations, Benefits, Payroll, Time Keeping, Product Promotion, Telephone Equipment, Traffic Reports and also overall management and maintenance of running an Office, Retail Store, or Satellite location.Worked part-time with (OB/GYN) as an Office Manager, processing billing, demographics, Insurance verifications and Pre-certification/authorization while also handling patients in a Medical Doctors office an at home. Completed CPR/AED and Certified Home Health Aide.Salary is negotiable, looking to work in an exciting environment, with room for advancement. I would appreciate the opportunity to institute my knowledge so that I may become a Valued Employee and a Team player who learns quickly and gives 110% with a smile.Candidate's Name
PHONE NUMBER AVAILABLE H email: EMAIL AVAILABLE PHONE NUMBER AVAILABLE CWORK HISTORYOctober 2013. Relocated to Arizona and working at several Healthcare FacilitiesAt this time looking for Remote from Home OnlySept. 2021- June 2023 Ultimate Medical Academy Admissions Advisor (Remote)Dec. 2015 Care from the Heart Sun CityAug. 2018 Billet Health - GlendaleRetiredJuly 2013 Sept. 2013 Emeritus Senior Living West Orange, NJ Resident Asst.Working with residents assisting them with daily needs, feeding, clothing,toileting as needed.July 2011 Nov. 2012 Career Center Inc. Union, NJ Staff Coordinator (Recruiter)Locating and assigning qualified staff for numerous positions includingMedical, customer service, wait staff, warehouse and various other temporaryposition, also marketing to bring more business in for the firm. Also background verification, drug testing.Mar. 2007-Jun. 2008 Shilav USA Inc. - Montclair, NJ - Credit & Collections Manager, Full-TimeSpecialty childrens clothing selling to small boutiques and largeCorporations, such as Nordstroms, Bloomingdales. Processing allreturns, credits, chargebacks and collections, manage RAs, deposits, Factors, D&B.Oct. 2005-Mar. 2007 Johnson & Johnson Group of Consumer Healthcare formerlyPfizer Consumer Healthcare Div. Morris Plains, NJAccount Analyst/ContractorHired to work with Target and Wal-Mart Store locations, A/P, A/R, coordinating with sales team processing orders for Mass Clubs (Target, Family Dollar, and Dollar General). Process credits and chargebacks. Back-up for shipments requested for delivery from other locations. Order fulfillment process, Works RAs. Order process, releasing of orders through Oreo. Work with transportation companies to confirm deliveries and discrepancies.June 2005Sept. 2005 Cendant Corp/Coldwell Banker Morristown, NJAwards & Recognition Specialists/ContractorCoordination of over 1500 real estate offices throughout the country and CanadaLiaison between the Corporate office and field making sure that all requirementsBeing met. Working with Contracts and Leasing info and negotiations also making sure financial and statistical measurements are being adhered to. Working with staff for Awards Presentations and assisting with Annual Conference.Sept. 1999-Oct. 2004 AT&T ICS Business Operations Morristown, NJManager (Asia-Pacific Region)/ContractorThis position specializes in Customer Care responsible for managing the provisioning; implementation, tracking through the OREO System and customer inquiry resolutions of Carrier Transport Services negotiated with foreign telecom billing administrations. Also, the timely issuance and management of the accounting notices (Select and Transit) which are crucial to correct settlements of accounts and proper tracking of revenue also in the OREO System. Worked with project team to update and streamline the OREO System.July 1999-Sept. 1999 Lucent Technologies - Mt. Olive, NJReservation Investigator/ContractorWorking with team to locate $93 million, in over expenditures, price differences,or any other type of investigating that would help us to attain our goal. This is located within the Finance Department. Scanning orders different paperwork ascontracts, leasing by year, company name and date.Nov. 1998-May 1999 Coca-Cola Enterprises - Parsippany, NJCustomer Service Manager/ContractorDistribution Facility responsible for all Customer calls, orders and deliveries, status reports, daily, weekly and monthly reports. Work closely with Office Manager, Account Managers, Route Supervisors and Warehouse Managers no immediate reports.Dec. 1997-Sept. 1998 Americana Portraits - West Orange, NJCustomer Service Manager - SalesResponsible for the day-to-day functions of the Customer ServiceDepartment, including, customer calls, negotiations, correcting orders,Placing new ones, handling disgruntled customers to ensure customer satisfaction.July 1996-Dec. 1996 Shared Technologies Cellular; Newark, NJ - New York, NYArea Manager - TransportationResponsible for employees located at three major Airports, between New Jersey,New York also, eleven locations in Manhattan. The job consisted of theDay-to-day training of rental car staff on the process of renting cellular equipment in the same procedure with renting a car. Each one of my employeesAre responsible to make sure that this process was being followed and the motivation and revenue was always being watched. Timely paperwork submitted to our corporate office and any other questions that the customer might need answered. Negotiated contracts, and cancellations.Nov 1995 -Feb 1996 Information Source, Inc; Clark NJConsultant - Customer Service AdministrationAccountable for consulting with the coordination of corporate customerBase involving, auditing telephone bills, tariffs, ordering new lines and systems negotiating new contracts and handle all repairs, and requestsof that nature.May 1973 - July 1995 New Jersey Bell, (AT&T) Information Services, Nynex Mobile(Service Bridged) Nynex Mobile Communications, Orangeburg, NY1985-1995 Branch Manager - Cellular Center & Corporate LocationPrimarily responsible in coordination of the Cellular Center operationsManaged all employees and administrative operations Servicing Major Accounts on One-On-One Basis Hiring and interviewing prospective employees, administrative and technical staffResponsible for managing all financial and budget processManaged and Forecasted all Inventory POS System for Location.Supervised technical staff Promote and motivate employees to keep customer satisfaction high, Project Manager for problem issues, out of the Corporate Office, Customer Service, Inventory and other important issues.1983-1985 American Telegraph and Telephone (AT&T); Parsippany, NJService Manager - Support ServicesImplemented methods and procedures development for support groupsCoordinated and developed new forms for usage in corporate functionsResponsible for the Executive Area with President, Vice President, and Attorney.High profile area of the Company, expertise a must in greeting Executives.Responsible for all trip schedules, reservations, and Airline liaison and other Upper Echelon of the company.1982-1983 American Telegraph and Telephone (AT&T); Parsippany, NJWord Processing OperatorSpecialized in WANG product operationsWorked as an auxiliary supervisor.1973-1982 New Jersey Bell; Maplewood, NJService Analyst - Yellow Pages AdvertisingWorked for Customer Relations ManagerManaged delinquent accounts (A/R)Handled specific issues with trademarks for RCA, IBM, Beneficial andOthers.EDUCATIONBLS CPR/AED/First Aide Healthcare ProviderDirect Care Worker DCW/SynergyChrill Home Care CHHA CertificationOnsite Insurance School Life & HealthBerkeley Secretarial Business AdministrationCaldwell College Course in Medical TerminologyAT&T Intro to UNIXFor ManagersPerformance DocumentationAT&T Q-One TrainingNYNEX Manager CertificationPerformance QualificationIntegrity SellingCOMPUTER SKILLSWindows 10Microsoft Office, Word, Excel, Outlook, some Access, Lotus Notes, some Power PointPlatinum, Goldmine, OREO, PISCES, CREST, RCS, Polaris, AS/400, MAS90, QuickBooks, Crystal Reports, some work with EDI CRMInternet SavvyReference upon request |
