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PHONE NUMBER AVAILABLE EMAIL AVAILABLERegional Bakery Operations Director Talent Acquisition Training Human Resource Management Budgeting & Cost ControlAn accomplished proven leader and business savvy professional with robust range of experiences acquired over the years of delivering optimal results & business acumen in a wide range of environments and establishing key relationships with business segments. Solution driven and results oriented professional with over 30 years of experience in controlling cost and sales growth to maximize revenue. Skilled in Human Resources Management, Operations Management, Team Building, Facilities and Business Development. Develop and evaluate regional talent acquisition and retention strategies. Ensure future profitability and productivity through performance reviews and routine discussions on competencies and achieved results. Plan, schedule and supervise project costs such as repair and replace of equipment along with invoicing, payments and project margins. Mentor, develop and train teams to achieve productivity goals to achieve sales goals and maximize profits. Identify problems with staff performance and addressing them to hold team accountable. Diagnose problems with the running of the business and formulating effective solutions. Work with multiple department teams to ensure unity as One Company One Goal mentality. Communication, presentation & interpersonal skills with proficiency at grasping new concepts quickly and utilizing the same in a productive manner. _Recognized for increased year over year sales increase as acting GM and achieved top 10 status which was ranked 22 the year prior_Recognized and awarded the Rookie General Manager award as our team increased sales growth year over year over 115%; accomplished in a 6-month period and then maintained that growth throughout the year _Recognized as we achieved #1 company sales growth award for year over year sale growth _ Recognized in 2008 and received Panera Bread highest award honor Mother Bread Award as a Franchisee for outstanding team development and productivity standards in support of 6 caf development and openings Skills Areas: Strategic & Operations Planning* Relationship Management* Talent Acquisition* Training* Performance Management* Team Building & Management* Program Development* Human Resource Management* Process Improvement* Strong Interpersonal Skills* Attention to Detail* Communications* Problem solving* Time Management* Guest Relations* Innovation, Service and Retention* Food Safety Certified Professional ExperienceKBS Enterprises 5 Oaks Farm Kitchen - March 2021- present 5 Oaks Kitchen manager /Smith & Sons -Front of House /Farm Kitchen -Front of House acting GM American Bread Company - DBA. Panera Bread Company (March 2002 -March 2021) Regional Bakery Operations DirectorParent Company: Strang Corporation - Cleveland OhioLead and Manage functions pertaining to Bakery Operation for 42 cafes within the Tri-state area in Greater Philadelphia MarketLead individual and corporate initiatives resulting in beating budgeted productivity goal standards as well as topping sales increases year over yearOversaw, Directed and Supervised 5 direct reports that supported Bakery Team of 125Recruited, Hired, Trained and Developed a diverse, high performance team and provided Leadership/Direction, reflective of company values to ensure achievement of goalsEstablish, Create, Implement and Conduct training sessions to develop team members and promote growth according to team members Individual Development PlansDesign, Implement and Monitor the agenda for all bakery initiatives - scheduling, food preparation, food production - to maximizes profits and food cost controlIdentify and Implement the strategy to fulfill objectives by setting and monitoring quality assurance standards within the bakery cafeManage and Oversee equipment maintenance including ensuring OSHA standards are met and in compliance with regulationsWork with other departments to ensure alignment of company goals and standards as set by senior management to ensure meeting the business growth strategiesManage HR related items including recruiting, discipline, payroll, and ensuring employee files are following state and federal laws.Manage to solve problems by leveraging the systems and tools available to the organization as well as using outside the box thinking based on past experiences Previous EmploymentEinsteins Bagels Bakery (January 1999 -March 2002) General ManagerEinstein Noah Restaurant Group Inc. - Lakewood Colorado Bruegggers Bagel BakeryGeneral ManagerQuality Dining Inc. -Misawaka IndianaWendys Old-Fashioned HamburgersCo-General ManagerParent Company Target Foods-Philadelphia PARoy RogersManagerMarriott CorporationFort Wayne IndianaARA ServicesRoute Vending Coordinator -SalesAramark Corporation- Philadelphia PAUS NAVY -Active duty and ReserveAviation Boatswains MateReferences upon request: |
