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Vinetta HughesPHONE NUMBER AVAILABLEEMAIL AVAILABLENorcross, GASummary Highly dedicated and solutions-driven Sr. Business Analyst with progressive experience in evaluating and improving business systems and enhancing overall company performance.
Offering 15+ years of industry experience, bringing forth strong project management skills and impeccable leadership abilities, driving business to ultimate productivity.
Expert in leading cross-functional teams in the development, documentation, and delivery of process innovations, driving the attainment of business goals. Identifies opportunities to transform company practices into fresh, cost-effective solutions leading to more efficient operations.
Versed in technology solution design and delivery with strong business process definition capabilities, including the ability to visually capture process flows using standard methodologies. Target-oriented and performance-driven with excellent analytical skills for presenting business plans for informed decision making.
Passionate at building and executing systems, projects, and strategies to reach measurable and sustainable goals and objectives. Strong work ethic and commitment to compliance with codes and regulations.Skills Business Process Improvements Enterprise Implementations Agile Methodologies
IT Service Management Business & IT Planning Product Development Business Consultations User Acceptance Testing (UAT) Project Life Cycle Management Personnel Management Quality Assurance Client Relationship Management
Technical SkillsLotus Notes, Outlook, Microsoft Visio, WebEx, SharePoint, Microsoft Lynx, Team Foundation Server, MS Office Suite, Azure, Microsoft TeamsProfessional ExperienceSmall Business Administration (Contractor) Jan 2023 present Senior Business Analyst Identified business problems and recognized opportunities for efficiency improvement business solutions with project management. Identified ongoing issues and gaps within project plans, to eliminate implementation issues. Conducted User Story Writing Sessions to decompose BRD into User Stories. Use case documentation and user stories and creating and managing Requirement traceability matrix. Participated in User Interface (UI) analysis with the business team in order to validate accuracy.Humana (Contractor) | October 2021 January 2022 Senior Business Analyst Defined the requirements for IT deliverables and objectives by researching business functions, gathering information, evaluating output requirements and formats, and researching system capabilities and specifications. Gathered requirements from stakeholders who support Medicare Identified areas of poor performance in the company and in the outside market and make recommendations for improvement.
Creation of user stories from breaking down requirements in grooming sessions. Made recommendations on requirements, documentation, general processes, team collaboration, and standards in accordance with industry processes, documentation, and general practices. Maintained product backlog of features, enhancement user stories and defects.Social Media Blitz (Independent Consulting) | February 2019 August 2021 Senior Business Analyst Made recommendations on requirements, documentation, general processes, team collaboration, and standards in accordance with industry processes, documentation, and general practices. Created User Acceptance Testing (UAT) plans and test cases based on business needs. Participated in client documentation walkthroughs or live demonstrations of working functionality, capturing feedback.Alternative For Girls | May 2017 September 2018Residential Advisor Planned, implemented and conducted activities and programs to build community and helped meet residents' social, academic, and developmental needs. Provided assistance to homeless young adults in skill building including independent living skills and parenting skills.
Clean and Serene Commercial Cleaning (Independent Consulting) | March 2016 April 2017Business Analyst Analyzed requirements and provided project analysis to senior management by producing required documentation.Blue Cross Blue Shield Detroit, MI | July 2015 December 2015Senior Business Analyst/ Quality Assurance Analyst (Contractor) Developed User Acceptance Testing (UAT) plans and tested cases based on the business requirements. Identified business problems and recognized opportunities for efficiency improvement business solutions with project management. Identified ongoing issues and gaps within project plans, to eliminate implementation issues. Conducted User Story Writing Sessions to decompose BRD into User Stories. Use case documentation and user stories and creating and managing Requirement traceability matrix. Participated in User Interface (UI) analysis with the business team in order to validate accuracy.Ford Motor Company - Dearborn, MI | December 2014 February 2015Senior Business Analyst (Contractor) Met with business units to determine requirements and priorities. Developed project management plans and estimates to support project and enhancements implementation activities. Generated weekly updates to management on status of the project. Identified opportunities for business process improvements and initiated efforts to make improvements. Worked with Delphi engineers on the installation of EPID connected car.
Flagstar Bank Troy, MI | April 2012 February 2014Senior Business System Analyst/ Product Analyst Demonstrated up-to-date expertise in Information Systems and applied this to the development, execution and improvement of action plans by providing advice and guidance to others in the application of information and best practices. Responsible for leading testing efforts, ensuring that issues are identified, tracked, reported on, and resolved in a timely manner. Translated business user concepts and ideas into comprehensive business requirements and design documents. Manually tested software and report bugs to development utilizing regression testing method. Used Agile and Scrum project methodologies to gather requirements and documentation.Microfocus Corporation Troy, MI | May 2009 May 2011Senior Business/Product Analyst Acted as subject matter expert in all aspects of project management including understanding current processes, identifying challenges, providing possible solutions, and project performance monitoring. Collaborated with the Product Development Team and others to identify, categorize and document high level business requirements for inclusion in a Business Case.
Led and gathered well planned and defined requirements for multiple modules including forecasting and scheduling functions of workforce management resulting in development of clear designs for technical development. Documented business requirements, design and model solutions, and work with development teams throughout system implementation and delivery. Used Agile project methodologies; manually tested software and report bugs to development utilizing regression testing method.EducationMPA Master of Public Administration/Public ManagementCentral Michigan University | Mt. Pleasant, MichiganB.A Political Science/ Public AdministrationNorfolk State University | Norfolk, Virginia |
