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Click here or scroll down to respond to this candidateCandidate's Name
Street Address . PHONE NUMBER AVAILABLEEMAIL AVAILABLEMy career objective is to learn new things daily and assist others. What makes me stand out would be my patience and outgoing personality with callers or customers, my hard-working attitude, and my eagerness to assist others.EXPERIENCE06/2023 CURRENTFRONT DESK - (PART TIME), Days inn & suitesAssist with all check ins.Create new reservations for guests.Count bank before shift, and at the end of my shift.Send hourly market rates to my manager.Notate every check in on rate sheet.Clean key cards.Hourly walk throughs, which include walking through the lobby, gym area, conference rooms, laundry area, bathrooms, piano room, and outside to ensure the hotel is tidy, doors are locked, and that the hotel is safe.Empty front desk trash at the end of shift.Answer all incoming phone calls.Assist guest with requested add-on items such as rollaway beds, or pick and plays for toddlers.Charge every guest for incidentals.Supply guests with requested items such as fresh towels, soap, shampoo, pillows, or new bed sheets.Switch over dirty rooms to clean rooms in SynXis, and vice versa.File housekeeping paperwork in the designated area.Turn on the hotel lights and television at designated time.Check the front desk chat, and inbox daily.Create maintenance tickets for any maintenance related issues.Contact IT, if there is any system trouble.Read over shift recaps from shift A, shift B, and shift C to ensure I know whats going on in the hotel, in order to assist guests, and to have a smooth shift.Notate what all goes on during my shift, so that the next shift will know about it and have some insight.Dispose of any lingering trash around the hotel.Contact Leon County Sherrif Department if someone is trespassing the hotel, or if there is any danger to the hotel or other guests.Unlock the pool gate, if the pool is locked.Monitor all cameras regularly.Print out registration forms for guests, and ensure that the form has the guest signature, and initials present properly.Check in CLC guests, or contractors.Make sure credit authorization forms are up to date for CLC guests, and contractors.Refill coffee is coffee pot is empty.Sanitize the front desk during my shift.Ensure that the lobby music, and piano music is playing hourly.07/2022 CURRENTREGULATORY SPECIALIST, AHCAAnswer all incoming callsAssist Conference meetings setup / break downComplete Public Records requestsAssist with FOIAsReview iQies data / input dataRun CASPER reportsInput facilities into ASPENRun monthly SPSS reportsAdd daily new Facilities in ACOSet up Go-To Training meetings in the webinar for my supervisorFill out certified letters for my Bureau ChiefAssist with yearly hurricane forms04/2022 07/2022CREW MEMBER PREP (PART TIME), hOLIDAY INNTake customers ordersRun CashierCount money, make sure the correct amount is in placeBring food to customers in the lobby, or deliver room service in a timely matterKeep the lobby area tidy and spotlessRestock low items in the kitchenAssist other crew members with ordersEmpty fountains after every shiftSoak fountain nozzles after every shift06/2021 07/2022ADMINISTRATIVE ASSISTANT I, AhcaAnswer all incoming callsLiaison dutiesComplete / assign Corr flow assignmentsAssist with mailGenerate letters, monitor supplies (toner, green cards, office supplies)Update tracking spread sheet03/2021 06/2021SENIOR CLERK, Dept. Highway Safety & motor vehiclesPrep boxesLocate box reports in FRVSCreate reportsReview boxes / search for missing boxes or filesCreate boxes12/2020 02/2021REGULATORY SPECIALIST I, DBPRAnswer all incoming calls / assist callers with their licensesCreate mail outsCreate escalationsLog phones.06/2016 12/2020SENIOR CLERK SES, Dept. of TransportationAnswer all incoming callsOpen & date stamp the mail,Complete Public Records requestsComplete verbal and online verificationsAudit active and terminated employees filesAssist the HR classification team by filing Position Descriptions11/2014 11/2015SENIOR CLERK OPS, Dept. of HEALTHPrep paperworkAnswer all incoming callsData EntryComplete Public Records RequestsAssist with SubpoenasOrder filesRelieve the front desk clerkFile paperwork10/2012 05/2014SENIOR CLERK OPS, Dept. of CORRECTIONSPrep filesAnswer all incoming callsAssist with Miscellaneous paperworkRecord keepingAssist my colleagues with their batches04/2012 10/2012CREW MEMBER, Papa JOHNS Pizza LLCPrep customers ordersAnswer all incoming callsKeep the store tidy and cleanComplete online orders, walk in orders, or phone call ordersKeep equipment cleanDo daily food countsThrow out old ingredientsReplace old ingredients with fresh ingredientsCreate boxesPrint out labels for ordersCookEDUCATIONMAY 2012DIPLOMA, Amos P High schoolSEPTEMBER 2015(Attended) Keiser universityCurrently earned 57 credits.SKILLSMulti-task quickly & effectively.Meetings Planner.Strong communication effectively.Strong Microsoft Excel, Word, Power point, & Outlook skills.Ability to plan, organize and coordinate work assignments.Ability to establish and maintain effective working relationships with others.Fast typing.Problem solver.Adapt to changes.Ability to work independently.Ability to understand and apply applicable. rules, regulations, policies and procedures relating to research and analysis.Ability to conduct fact-finding research.ACTIVITIESI was selected the treasurer in my High School for the Key Club. I was asked to be a counselor for Bring Your Kids to Work Day two years while working at FDOT. I love volunteering at work if it helps my agency or my team. I volunteered to assist the payroll section at FDOT in 2018 after Hurricane Michael and was awarded a certificate for over achievement. Ive worked an interview panel while working for FDOT under a previous supervisors guardian with hopes of selecting a new Senior Clerk. I also trained new team members when asked. Im also crafty, I love to paint and decorate. |
