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Click here or scroll down to respond to this candidateCandidate's Name
Orlando, FL Street Address
Skills:Employee managementEmployee recruiting, hiring procedures and trainingTactical operationsOffice AdministrationHuman resourcesPayroll; all processesEvent planningType 55 WPMExperienced MS Office (Word, Power Point, Excel, Outlook)HR Generalist and managerExpert billing and collectionsAccounting principles (AP, AR, taxes and payroll)Exemplary customer service skillsEducation:Business AdministrationState of Texas Real Estate LicenseUniversity of Arkansas, Fayetteville, AR, Jan 1988 - May 1992Professional Experience:Office Administrator Oct 2020 - Feb 2021AGC-Winter Haven, FLHandled all incoming phone call and customer service issues, appropriated to proper managerScheduled techs for service calls, estimates and repairs weeks in advancedHandled all receiving, checked pos and input to proper departmentKept spreadsheet of all site visits and inventory for billingOversaw some permittingCustomer Service Representative Feb 2019 - Nov 2019Answernet-Orlando, FL hiAnswered calls and provided customer service to many different clients.Handled with utmost professionalism.Provided answering service and paging service for doctors, medical providers and hospitalsCustomer Service, Pay accountant Oct 2015 - Oct 201624/7 Intouch LyftResearched all pay issues for customers and drivers via the Lyft appProvided exemplary customer service to both drivers and customers while educating them on the proper Lyft policy or procedures pertaining to their specific issue.Made necessary pay/charge changes to the account through the appTax processor, Franchise Owner Jan 2010 - Jun 2015Liberty Tax, Siloam Springs, ARRecruited, trained, certified and managed up to 15 employees in tax processing and preparationHandled all marketing and business practicesOn Chamber of Commerce and active in parades and community events to attract both clients and employeesHandled all 1099 Payroll and season bonuses |
