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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Old Florida Circle PHONE NUMBER AVAILABLEHudson, FL Street Address EMAIL AVAILABLESummary of Qualifications*Excellent Supervisory skills *Employee Engagement planning and implementation*Clear communication skills; written/verbal *Comprehensive training of new or struggling employees *Experienced business owner/operator *Capacity to solve many IT issues to prevent downtime*Experienced Scheduling Coordinator *Leadership skills with the ability to think outside the box*Excellent PC skills; QLS/Quanum/Epic *Ability to multitask and provide quality work at a fast paceWork Experience ClinicalQuest Diagnostics PSR II (Former PSR III Site Lead, Float) Pasco County, FL 12/09/2013-PresentProviding team leadership, staff productivity, appointment management, all aspects of overseeing the PSCCollect variety of specimens, DOT, non-DOT drug screenings, biometric screenings, and Exam One insurance examsConfirmation of patient demographics/insurance to ensure accuracy; Proper documentation for any TIQ information obtainedCollection of Easy Pay and Open Invoice payments above 65%; Assist struggling employees with metric improvementsCommunicate with clients, Laboratory, Sales team, and Logistics departments when necessary for any special client needsDemonstrate superior knowledge of phlebotomy practices, knowledge of tests ordered, and the processing requirementsResponsible for weekly visitation of eight sites to do their supply inventory and to order their supplies as neededRequired to assist with the training of new employees, mentor, and coach technicians as their employment progressesEnsure specimen processing is done according to lab requirements, stored at appropriate temperatures, packaged for transportRequired to implement and communicate new or changed policies to avoid errors and to accurately answer relevant questionsLead team with professionalism, as well as with the compassion and respect every employee deservesProvide excellent customer service to patients and clients in effort to maintain their continued trust in our brandDinovitser Medical Group Phlebotomy Supervisor (Interim) Ellenville, NY 12/14/2011 11/22/2013Supervised team of 25 phlebotomists, EKG Techs, and students who completed their externship with our medical officeResponsible for ensuring quality of work, employee scheduling, time off requests, and processing timecards timelyResponsible to be a liaison between multiple physicians to ensure patients are receiving the best care possibleHandled patient complaints regarding my staff and provided coaching as well as corrective action when neededEnsured all staff followed policies to remain in compliance with state laws, completed documentation logs timelyWork Experience - Non-ClinicalM & M Entertainment (Co-Owner/Operator), Glen Spey, NY 5/1/2003 10/31/2013Co-owner/operator of successful company providing music and entertainment for public and private eventsCompleted work schedule, processed bi-weekly payroll, and provided employees with tools necessary for their successCompiled yearly employee evaluations; Conducted unannounced on-site safety visits during customer eventsHandled all customer service responsibilities including event quotes, special arrangements, and resolution of customer issuesResponsible for business related financials including A/P, A/R, event supplies, company tax returns, and employee incentivesOrange County Community College, Office Manager, Newburgh, NY 3/10/1998 5/20/2004Managed all aspects of departmental policies, practices, employee schedules/payroll, assisted Director with budget expensesResponsible for obtaining program material for activities like cultural enrichment, SAT prep, and student tutorsInterviewing potential student tutors, assessing their ability to work well with at risk students, and Financial Aid employeesMaintained student database, developed student tutoring plans, tracked student progress, and planned activities accordinglyResponsible for allocating funds, presentation to the Director for approval, printing department checks, dispersing moneyCertificationsOrange /Ulster B.O.C.E.S. Goshen, NY Certification Date: 12/08/2011Phlebotomy Technician program followed by NHA (Certification # A3N3R7F3)Sullivan B.O.C.E.S. Monticello, NY Certification Date: 09/05/2012EKG Technician program followed by NHA certification (Certification # B5S8C9T2) |
