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Click here or scroll down to respond to this candidate Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLECandidate's Name
ObjectivePrimary interest in a highly challenging position with an ambitious firm. Desired focus is on customer relationships and new business generation.Work ExperienceGladiator Technologies Services Alpharetta, GA/RemoteTechnical Sales Support Supervisor 10/17-8/22 Manage Technical Sales Support staff. Send company announcements to customers. Review P&L statements with management teams. Maintain financial variance reports. Update and maintain internal and corporate CRM systems. Directly assist Group President, sales team, and account management to create annual and multi-year hosted network solution, device monitoring and policy contracts. Process incoming contracts and maintain spreadsheets on new sales and revenue projections.
Produce invoices for contracts, support time, expenses, mileage, training classes, and policy updates.
Handle all customer inquiries of contracts and invoices as well as maintaining customer records. Review and disburse accounts payable invoices as well as maintaining vendor records.Technical Sales Support Representative 7/05-9/17 Directly assist Group President, sales team, and account management to create annual and multi-year network support, device monitoring and policy contracts. Process incoming contracts and maintain spreadsheets on new sales and revenue projections.
Produce invoices for contracts, support time, expenses, mileage, training classes, and policy updates.
Handle all customer inquiries of contracts and invoices as well as maintaining customer records. Review and disburse accounts payable invoices as well as maintaining vendor records.Receptionist 4/05-7/05 Directed incoming calls for network monitoring and support for both Safe Systems and Gladiator Technology. Handled all travel arrangements for engineering department. Distributed all incoming/outgoing mail and deliveries. Maintained all client records including payments and invoicing. Reviewed all employee expense reports and entered into accounting payroll software.HQ Global Workplaces Atlanta, GAClient Service Administrator 12/02-1/05 Assisted in managing the day-to-day operations of the center including annual client billing, sales, and leasing of the 52 offices. Developed and contributed to all event-planning responsibilities including customer promotion programs, trade show activities, and sales meetings.
Created new marketing strategies to directly influence company revenue stream. Provided client-services via a variety of billable sales and marketing duties such as creating and editing sales presentations, spreadsheets, and word documents.Receptionist 1/01-12/02 Reserved and prepared meeting rooms, assisted in local reservations for hotels, coordinated audio/visual equipment, food, and beverages for each of the 6 center meeting rooms.
Updated and maintained accurate itineraries on all clients.
Directed incoming calls on a multi-phone system for over 100 clients. Supported the center manager with various administrative duties. Accountable for handling supplies, mail, fax and courier services, as well as maintaining data records, files and quality assemble of sales materials.Honeybaked Ham Store Town Center, GAStore Supervisor 1999-2001 Managed daily store operations including opening and closing restaurant, handled all cash and credit transactions, asserted proper customer service, and supervised staff members. Developed and contributed to all event-planning responsibilities including catering needs for parties involving 100 plus individuals. Assist General Manager with documentation of billing for services and payroll. Up-sold catering services to directly influence company revenue stream.Counter Supervisor 1997-1999 Greet customers, place orders, and handle all cash and credit transactions.Computer SkillsPowerPoint, Excel, Word, Publisher, Windows, Outlook, Applicable Software to Service Billing (i.e.; BLAST, PeopleSoft, Peachtree Accounting) |
