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Dallas, Texas Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryOversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.Skills Work Planning and Prioritization
Regulation Compliance Time Management Upbeat and Positive Personality Complex Problem Solving Materials Monitoring Customer Service Microsoft Office Computer Skills Relationship BuildingWork HistoryWarehouse Manager, 04/2018 to 2022Amazon Dallas, Texas Kept documentation and records accurate and up to date with latest data to prevent errors inprocessing or delivery Conducted research to address shipping errors and packaging mistakes. Trained new staff on job duties, company policies and safety procedures for rapid onboarding. Completed timely and accurate daily logs to keep internal reporting accurate and trackmaterials movements.Customer Service Manager, 08/2017 to 4/2018Walmart Dallas, Texas Supervised employees and assessed performances to determine training needs and defineaccurate plans decreasing process lags. Followed through with client requests to resolve problems. Collected customer feedback and made process changes to exceed customer satisfaction goals. Resolved concerns with products or services to help with retention and drive sales.EducationBachelor of Science: Physical Therapy, Expected in 08/2025University of Texas Arlington Arlington.AffiliationsCurrent student at the University of Texas at Arlington majoring in Physical Therapy. Hard working individual who is very focused and comfortable working in teams to get tasks done.
LanguagesPrimary: English Partial: Spanish |
