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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PURDUE DR,Balch Springs Texas, Street Address
PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLESummaryWorks well in fast-paced environments, handling a wide Varity of tasks, able to work from Mac and Windows platforms. Exceptional communication skills (i.e) written and oral. Effective team player with natural leadership abilities with the aim of achieving the overall organizational objectives. Focused interests include graphic design for print, travelling and photography.SkillsGood interpersonal relationshipAnalytical Thinking and Problem SolvingCustomer Service ExperienceGood communication.Ability to speak English, Igbo languages fluently.Advance knowledge of Microsoft ExcelAdvance knowledge of Microsoft wordAdvance knowledge of Microsoft AccessAdvance knowledge of Microsoft PublisherAbility to learn fast and work with minimal supervisionTeam player with good people skillsOrganizational skills and ability to work under pressureDigital file/ Asset ManagementProfessional Work ExperienceHavertys Furnitures - Coppell, TX Oct. 2020 to PresentCustomer Service Rep.Receive inbound calls.Make outbound calls.Been attentive to get information from customer.Resolve any issues or challenges a customer have.Move an escalating calls to a level2 or level3 calls.Create service tickets for customers repairs.AmazonInbound and Outbound associate Sept. 2019 to PresentKeeping record of items and productsProvide accurate record of good and products available in the facilities.Accurate reports on SBC, CC, and SRC.Abiding by the policies and rules of the company and act in a professional manner at all times.Picking and packing customer orders.Stowing items in the bin.Lifting up to 30lb to 45lb.Nigerian Bottling Company Owerri April 2016 to Aug 2019HR ClerkProviding exceptional Customer ServiceAssisting with any and all guests inquiriesPrepare Payrolls and employee benefitsAnswer questions regarding employee benefits, time off, PTO. Etc,Rock view Hotel NigeriaHelp Desk-Coordinator March 2014 to March 2016.Providing exceptional customer serviceTroubleshooting website issuesConflict resolutionProcessing guests requests for accommodation, reservation modification and cancellation.EducationDallas Community College, Richland Texas (2020 In View)Pharmacy TechnicianAbia State University Uturu, Nigeria (2011 2015)B.sc.Public Administration (Second Class Lower)Lords International high School Rivers State, Nigeria (2003 2009)High School Diploma.Community Primary School Orogwe, Imo State (1998 2003)Frist School Leaving Certificate (F.S.L.C)Courses Attended:-Advanced Certificate in Computer Operations & Application/ Diploma in Secretarial Administration(Swintec Computers Institute, Owerri, Imo State, Nigeria). 2009National youth service corp (N.Y.S.C) 20I7ReferencesDr. Edward DioguChairman/CEODS&G Capital Investment (USA)PHONE NUMBER AVAILABLEChief Chris NwanerieChairman/CEO.Adalight home health.PHONE NUMBER AVAILABLE/pre> |
