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Click here or scroll down to respond to this candidateCandidate's Name (BJ)Cell PHONE NUMBER AVAILABLE EMAIL AVAILABLEObjective: To obtain a position with challenging opportunities.That will welcome my high energy, motivation and outgoing personality and self-starter drive with strong business/problem solving skills.I have a high sense of urgency and very strong communication/interpersonal skills and customer service and sales skills..I have been self Employed for 18 years Since April 7.2004Work History:04-2004 to presentFull Time Self Employed Independent Executive Director Pre-Paid Legal Services Inc. Now PPLSI Legal Shield and Identity TheftStarted out part time Independent. In April,7, 2004 went full time as a business owner in Sales Independent working from my home, Im a Benefits Group specialist and IDENTITY THIEF Specialist and CDLP Certified. I have personally enrolled over 15.000.00 plus people, Families and Businesses in our services in my 18 years. I do my own sourcing leads and making a lot of calls and booking my own appointments. I usually book about 2 day, 15 a month Depending on the timing.I do presentations for B2B Employers, Human Resource; Owners CEOs, Employees and close the sale. I also take care of all admin work for my office. So much more with the help of our corporate office.04/2004 05-2005 CONTRACT WORK 800 Buy Quick Real Estate.Contacted Brokers who bought homes and sold them marketing plan to increase their sales in a visibility in a niche market. My efforts paid the company about 58.000 dollars a month.07/2003 to 04/2004 TCS Corporate Services, Richardson, TXSr Account Rep.Duties required me to sale school supplies to daycares, Head Start, and Camps Etc.Targeted my area by cold calling and direct contact with the Directors, ProgramCoordinators, Principals, decision makers. Also dealt with B2B sales of ASI Products and office supplies and toner cartridge supplies.09/2001 to 07/2003 Minor Plant USA Richardson, TXCall Center Sales Supervisor, Dallas officePosition required me to manage and build a strong team of 18 to 25 Tele-Sales Reps who were setting appointments Business to Business for Sales reps in the field to do a Demo on GPS Tracking System for company vehicles also known as Fleet Management. Coaching Motivating, Training, Working closely with Sales reps and sales Managers, and Dispatching, coordinating a master diary for all reps weekly appointments. Payroll, Improvement Performances and so much more.5/2000 2001 Net Recruiting / Adea Group Dallas, TexasTechnical Profiler RecruiterMy duties required me to search through IT Computer related Resumes for Top talent with skill sets to match with over 15 to 20 Job REQS on a daily to fill Contract, Contract to Hire, and Permanent position. Searching Internet and Job Engines for qualified candidates for about 5 different offices of Recruiters and Account Executives.Maintain information in the database and survey forms. Some of the skill sets to fill positions for Clients are, UNIX, C++ C, Visual Basic, HTML, Java, Developers, DBA, Sap Consultants, Graphic Designers, Software Engineers, and so much more. Required to make a lot of phone calls and E- Mailing, to contact TOP TALENT FOR Clients. ETC12/1998 5/2000 Real Time Response Duncanville, TexasRecruiting, Staffing and Training ManagerCall Center DirectorResponsibilities included making sure all applicants were set up for appointments and pre employment screening prior to an Interview with myself, all in a CALL CENTER Environment. All applicants hired were trained to do Mortgage Lead Generation.Agents were trained on Product Knowledge, Rebuttals, Phone Techniques, Sale Techniques, Policies and Customer Service,My duties were also to make sure there was plenty of training materials manuals and all paper work was filled out properly before going to HR and Payroll. Conducted Supervisory, Professional skills Management Training Classes.Interacted with all Department Heads on a daily to fill each department needs.Recruited for all types of other positions in the Call Center such as, Marketing, Supervisors, MIS, TSRs etcResponsible for Job Fairs and Newspaper Ads, Sourcing on the Internet and otherMeans of bringing in the right Talent for specific positions. IT positions with skill sets of Unix, C++, Java, and VB etcAlso subbed as the acting Call Center Director in daily production, and workflow delegated duties to Supervisors and budget of call center IncentivesConducted a 3-day Training Class monitored all recent new hires before sending to the sales floor. Dealt very closely with high school job programs and College students.Managed Several Direct Reports.12/1997 12/1998 Silver leaf Resorts Dallas, TexasCall Center Manager, Recruiter / TrainerStarted Out as A Floor Manager with a team of 30 people, trained, coach, council, motivated, payroll etcSecond position required me to set up my appointments and interview 60 to 80 applicants for staffing of a capacity 450 IN/B and O/B CALL CENTER for 2 days, to fill my Training Class of a least 30 agents. Represented Company at Career Fairs and College Job Fairs, update job banks, took all AD calls and placed weekly Ads in Newspapers Papers. Conducted 3-day training class on Product Knowledge, Phone Techniques, New Hire Paper Work, and Company Policies.12/1990 10/1997 AMRE American Remodeling Dallas, TexasCall Center Supervisor / Hiring AssistantResponsible for a team of 15 to 20 Sales Coordinators doing Lead Generation andSales Coordination. On O/B calls and setting appointments for Reps in the field for Cabinet, Siding and Windows. Also conducted Interviewing for hiring of Sales Agents. Payroll, Report Tracking, Motivating, Coach and Council.8/1985 2/1989 ATC Advance Telemarketing Corp Irving TexasSenior Training Sales CoordinatorTraining of all New Hires on Sales for a specific campaign on product knowledge and phone and computer system. Monitoring, coaching, council, tracking reports and motivating new hires to be placed on a veterans team. Trained Sales Techniques on several different campaigns. Handled the flow of our QA Dept for all incubation Teams.Salary: Minimum of 35k for management positions.Education: College DegreeSkills: Internet, Microsoft Office, Excel, PowerPoint, Lotus 123, Access,ACT, ACD. Predictive Dialer. AS400, MacolaReferences on Request. |
